Salesforce Administrator

CallRail • Atlanta, GA

4h • Hybrid

About The Position

As our Salesforce Administrator, you’ll play a vital role in maintaining and scaling a high-impact, enterprise-grade Salesforce environment. You’ll lead day-to-day Salesforce administration while partnering closely with RevOps, Marketing Ops, and Customer Experience teams to enhance our go-to-market efficiency and cross-functional collaboration.
You’ll design and implement automation, manage system integrations, maintain data quality, and serve as the go-to resource for Salesforce-related processes. This role is ideal for someone excited by complexity, scalability, and strategic system ownership.

Requirements

• 2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
• Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
• Strong command of Salesforce Flow and other declarative tools.
• Familiarity with enterprise-scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
• Comfort with large datasets, Excel, and analytical reporting.
• Excellent cross-functional communication skills and stakeholder management.
• Experience supporting Agile workflows and tools like Asana.
• Experience with Confluence or similar documentation platforms.

Nice To Haves

• Exposure to Einstein, Agent AI, or similar Salesforce-native AI solutions preferred.

Responsibilities

• Provide day-to-day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
• Design, configure, and deploy Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
• Implement standardized governance policies that improve data quality and system consistency.
• Own and optimize third-party integrations with tools such as LeanData, Outreach, Gong, Qualified, and others.
• Participate in monthly agile sprints, backlog grooming, and iterative delivery through Asana-based project management.
• Apply a declarative-first approach to automation and system design, ensuring cross-functional maintainability and alignment with Salesforce’s product evolution.
• Use sandbox environments for testing and validating changes before production deployment; partner with the Salesforce Architect to explore DevOps tools and best practices.
• Oversee the third-party system release management cycle, ensuring features and functionality are fully tested and aligned with roadmap timelines.
• Maintain clear and accessible documentation in Confluence and Google Workspace to support knowledge sharing and continuity.
• Contribute to our roadmap for AI-powered features across our techstack in 2026 and beyond.

Benefits

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday an in-office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed