Salesforce Administrator

Cleerly

1d•Remote

About The Position

The Salesforce Administrator supports the ongoing development, maintenance, and optimization of Cleerly’s Salesforce platform across all departments. Reporting to the Salesforce Manager, this role is responsible for executing technical builds, maintaining data integrity, and ensuring users have a seamless and scalable Salesforce experience. This role plays a vital part in scaling Cleerly’s commercial systems to advance our mission of improving cardiovascular care through data-driven insights The ideal candidate has strong technical Salesforce skills, a process-driven mindset, and thrives on solving complex business challenges through automation, configuration, and collaboration. Success in this role will be measured by successful delivery of enhancements against business needs.

Requirements

Bachelor’s degree or equivalent experience.
2–4 years of hands-on experience as a Salesforce Administrator.
Salesforce Administrator (ADM201) certification required.
Proven ability to configure Flows, Validation Rules, and other declarative tools to support business requirements.
Strong understanding of Salesforce data model, user management, and security architecture.
Strong communication and documentation skills — able to explain technical solutions to non-technical audiences.

Nice To Haves

Experience supporting integrations with tools like HubSpot, CPQ, or Service Cloud preferred.
Familiarity with BI tools (Looker, Tableau) and data visualization best practices is a plus.

Responsibilities

System Configuration & Enhancements
Design, build, and maintain Flows, Validation Rules, Page Layouts, and Dynamic Record Pages to support evolving business processes.
Manage users, profiles, permission sets, queues, and sharing settings while maintaining platform security best practices.
Ensure adherence to security, compliance, and data privacy standards (HIPAA, PHI considerations, user access controls).
Test, document, and deploy configuration changes using Change Sets in Sandbox or DevOps tools in alignment with governance standards.
Maintain clear documentation for all configurations and workflows.
Data Management & Quality
Oversee data imports, exports, and mass updates using Data Loader or equivalent tools.
Ensure data hygiene, completeness, and consistency across Accounts, Opportunities, Contacts, and custom objects.
Support regular data audits and quality checks, including deduplication and compliance with data governance policies.
Collaborate with the Salesforce Manager and BI team to align data structures and reporting metrics across systems.
Process & User Support
Triage and resolve user support tickets in a timely and customer-focused manner.
Document business processes and provide input on automation opportunities to reduce manual effort.
Create and maintain training materials, guides, and quick tips to improve user adoption.
Conduct periodic user feedback sessions and UAT testing for new features and releases.
Reporting & Analytics
Build and maintain reports and dashboards to support Sales, Client Services, Implementation, Finance, and other functional teams.
Partner with the Salesforce Manager to develop executive-level dashboards and performance insights.
Validate report accuracy and ensure alignment with business KPIs.
Cross-Functional Collaboration
Work closely with the Salesforce Manager and stakeholders across Sales, Marketing, Client Services, Implementation, and Finance to understand needs and translate them into scalable solutions.
Ability to understand commercial workflows (sales cycle, client onboarding, renewals) and translate them into efficient, automated Salesforce processes.
Partner with external consultants on more advanced technical initiatives or integrations.

Benefits

Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

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