Salesforce Project and System Administrator

Curana Health, Inc.

About The Position

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary We are seeking an experienced Salesforce Project Manager & Administrator to oversee the ongoing management, optimization, and governance of our Salesforce platform. This dual role will balance hands-on administrative support with strategic project management, ensuring that Salesforce continues to meet the needs of multiple lines of business while aligning with executive priorities and organizational goals. The ideal candidate will have at least 5 years of Salesforce experience, a strong background in managing projects across complex business units, and excellent communication skills for both technical and executive audiences.

Requirements

Minimum 5 years of hands-on Salesforce experience (Sales Cloud, Service Cloud, or related modules).
Strong understanding of Salesforce configuration tools (flows, validation rules, formula fields, security model, reporting, dashboards).
Proven experience managing Salesforce-related projects, including cross-department initiatives.
Exceptional organizational and multitasking skills with the ability to manage competing priorities.
Strong written and verbal communication skills; experience preparing materials for executive audiences.
Salesforce Administrator certification required

Nice To Haves

Familiarity with agile project management methodologies a plus.
Project Management Professional (PMP) or Agile/Scrum certification preferred.
Problem-solver with a proactive mindset.
Detail-oriented with strong documentation skills.
Comfortable balancing strategic planning with day-to-day administration.
Ability to influence and collaborate with diverse stakeholders at all organizational levels.

Responsibilities

Monitor and manage the Salesforce support mailbox, triaging requests and ensuring timely resolution of issues.
Perform routine administration tasks such as user setup, role/profile management, permissions, validation rules, flows, reports, and dashboards.
Support data governance activities including data imports, exports, cleansing, and ensuring compliance with organizational standards.
Troubleshoot platform issues, coordinate resolutions, and escalate as needed.
Partner with business users to translate requirements into Salesforce configurations.
Manage timelines and deliverables across multiple business lines leveraging Salesforce (e.g., Sales, Business Development, Enrollment, Operations).
Coordinate with stakeholders to define project goals, milestones, risks, and dependencies.
Develop and maintain project plans, ensuring alignment with corporate objectives and regulatory requirements.
Track progress, manage risks, and proactively address challenges to ensure on-time delivery.
Collaborate with external vendors, consultants, and cross-functional teams as needed.
Prepare professional documentation and reports for leadership, including executive-level presentations detailing project status, timelines, risks, and goals.
Provide clear and concise communication of Salesforce enhancements, roadmaps, and strategic initiatives to non-technical stakeholders.
Serve as the primary point of contact for Salesforce governance, updates, and executive reporting.