Salesforce Administrator

Kandu•Van Nuys, CA

22h•$70,000 - $90,000•Remote

About The Position

In April 2025, Kandu Health and Neurolutions merged to form Kandu Inc. to pioneer an integrated approach to stroke recovery, combining FDA-cleared brain-computer interface technology with personalized telehealth services. The company’s IpsiHand® device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function in daily home use. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery– helping survivors improve mobility, independence, and quality of life. Kandu extends recovery beyond the hospital through principal illness navigation, providing one-on-one education, care coordination, and advocacy; grounded in clinical evidence and informed by the lived experiences of patients and their families. We are seeking a remote Salesforce Administrator who’s eager to learn, grow, and help streamline how our teams use Salesforce to deliver outstanding service and operational efficiency. This role will support the day-to-day configuration, maintenance, and improvement of our Salesforce platform. You’ll work closely with our operations, sales, and service teams to ensure data accuracy, enable process automation, and help users get the most out of Salesforce.

Requirements

Understanding of Salesforce core concepts (objects, fields, reports, dashboards, automation).
Strong attention to detail, analytical mindset, and problem-solving skills.
Excellent communication and collaboration skills.
Interest in learning more advanced Salesforce tools, integrations, and automation.

Nice To Haves

0–2 years of Salesforce admin experience (internship or professional).
Salesforce Administrator certification (ADM-201) preferred or willingness to earn.
Proficiency with Excel or Google Sheets for data analysis and imports.

Responsibilities

Support day-to-day Salesforce administration tasks, including user setup, permissions, data management, and troubleshooting.
Maintain and improve custom fields, page layouts, reports, and dashboards.
Assist in testing, documenting, and deploying updates and automation (Flows, validation rules, etc.).
Monitor data integrity and assist with data imports, deduplication, and clean-up efforts.
Collaborate with cross-functional teams (Sales, Customer Experience, Operations, Clinical Operations) to translate business needs into practical Salesforce solutions.
Provide end-user support and training to improve adoption and efficiency.
Partner with senior admins and developers on ongoing platform enhancements and integrations.
Develop custom reports and dashboards to provide leadership with clear, actionable insights.