Salesforce IT Administrator
About The Position
The Salesforce IT Administrator is responsible for the configuration, maintenance, and continuous improvement of MedVet’s Salesforce ecosystem — including Marketing Cloud, Sales Cloud, and Data Cloud. This role will support the design, implementation, and optimization of Salesforce to align with business objectives, enhance user experience, and drive cross-functional data integration and analytics. The ideal candidate will have strong technical expertise in Salesforce administration and integration, experience supporting cloud-based marketing and sales operations, and the ability to translate business requirements into scalable, secure, and sustain able Salesforce solutions.
Requirements
- Minimum of a Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
- 3-5 years of experience in Salesforce Administration with hands-on configuration and support of Sales Cloud and Marketing Cloud.
- Familiarity with Salesforce Data Cloud setup, data mapping, and ingestion pipelines.
- Strong understanding of Salesforce security model, automation tools, and data architecture.
- Experience with Salesforce integrations via APIs, middleware (MuleSoft, Boomi, etc.), or ETL tools.
- Proficient in data management, relational databases, and reporting/analytics tools.
- Applicants must be authorized to work for ANY employer in the U.S.
- We are unable to sponsor or take over sponsorship of an employment Visa at this time.
- We are a drug-free organization; employment is dependent upon passing a drug screen and background check.
Nice To Haves
- Salesforce Certified Administrator (ADM-201).
- Salesforce Certified Marketing Cloud Administrator or Consultant.
- Experience implementing or supporting Data Cloud / Customer Data Platform (CDP).
- Familiarity with marketing automation, lead management, and campaign analytics.
- Basic understanding of SQL and data transformation.
Responsibilities
- Lead configuration and deployment of Sales Cloud, Marketing Cloud, and Data Cloud components.
- Implement automation (flows, workflows, triggers) to streamline business processes and improve efficiency.
- Configure and maintain Marketing Cloud assets including Journey Builder, Email Studio, and Audience Builder.
- Build and manage data extensions, segmentation models, and customer journeys to drive personalized engagement.
- Manage Data Cloud ingestion pipelines, data harmonization, and identity resolution to support unified customer profiles.
- Develop and customize Salesforce reports.
- Maintain system integrity through regular data audits, sandbox refreshes, and release management.
- Manage user profiles, roles, permissions, and data access across Salesforce products.
- Support integration with third-party systems (e.g., ERP, analytics, and marketing automation tools).
- Monitor system health, security settings, and compliance with data governance and privacy standards.
- Oversee data quality, deduplication, and enrichment processes across Salesforce Clouds.
- Partner with data and analytics teams to define and maintain consistent data models and reporting structures.
- Ensure compliance with organizational data policies, security protocols, and regulatory requirements (HIPAA, GDPR, etc., as applicable).
- Collaborate with business units, marketing, and operations to understand requirements and deliver Salesforce-enabled solutions.
- Provide user training, documentation, and tier-2 support to ensure adoption and usability.
- Participate in agile project delivery, sprint planning, and backlog prioritization.
Benefits
- MedVet offers competitive compensation and full benefits package, including paid time off, health insurance, dental, vision, and 401K.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
