Salesforce Development & Data Systems Associate (Contractor)
About The Position
The Salesforce Development & Data Systems Associate provides technical support for the design, maintenance, and enhancement of Umoja’s Salesforce infrastructure. This role is focused on Salesforce back-end development, data architecture, and database management, supporting program operations and reporting needs across the organization. This position is ideal for a Salesforce-certified professional who wants real-world experience building and maintaining production of Salesforce systems in a mission-driven environment. The Associate will work closely with the Research & Evaluation team and program staff to ensure data systems are accurate, scalable, and aligned with organizational needs.
Requirements
- Bachelor’s degree required; graduate-level students or master’s degree holders welcome.
- Hands-on experience with Salesforce back-end configuration and development (academic, internship, or professional experience acceptable).
- Knowledge of database concepts (relational databases, data normalization, data integrity).
- Experience with data tools such as Excel or Google Sheets; familiarity with SQL or other database tools is a plus.
- Strong attention to detail and ability to manage technical tasks independently.
- Clear communication skills and ability to work with non-technical stakeholders.
- Interest in education equity, data-informed decision-making, and student-centered systems.
Nice To Haves
- Salesforce Administrator and/or Platform Developer I certification strongly preferred (required for hire or within first 3–6 months).
Responsibilities
- Support the development and maintenance of Salesforce back-end architecture, including objects, fields, relationships, validation rules, and automation (Flows, Process Builder, or Apex as appropriate).
- Assist in managing Salesforce data models, user permissions, profiles, and roles.
- Build and maintain custom reports, dashboards, and data views to support internal reporting needs.
- Support Salesforce integrations, imports, exports, and data syncing processes.
- Perform data cleaning, deduplication, and integrity checks within Salesforce.
- Document system configurations, workflows, and data standards.
- Collaborate with stakeholders to translate operational needs into technical Salesforce solutions.
- Respond to internal Salesforce system requests, troubleshooting issues, and resolving data errors.
- Support database management tasks using Excel, Google Sheets, or other data tools.
- Assist with file uploads, structured data submissions, and quality assurance checks.
- Provide technical support for related systems such as campus portals or data submission platforms.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
