Salesforce Delivery Manager

CENTEGIX•Atlanta, GA

51d•Remote

About The Position

CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with nearly 700,000 badges in use. The cloud-based CENTEGIX Safety Platform™ initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in nearly 15,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day). Purpose: Centegix has an immediate opportunity for a Salesforce Delivery Manager to drive the successful planning, execution, and delivery of Salesforce improvements and projects across our organization. The Delivery Manager will manage the project pipeline and case flow, provide technical guidance to inhouse consultants and external managed service teams, and ensure the delivery of high-quality solutions aligned with Salesforce best practices. They will oversee the end-to-end delivery of Salesforce projects and cases, from the initial planning and design to the implementation and support.

Requirements

5+ years of proven experience managing Salesforce projects or delivery teams
Strong understanding of Salesforce platform capabilities, limitations, and best practices
Excellent communication, interpersonal, and stakeholder management skills
Demonstrated leadership ability in managing small, cross-functional teams including external partners
Proficiency with project management tools such as JIRA, Asana, or Microsoft Project
Ability to prioritize and execute in a fast-paced, mission-critical environment
Fluent written and verbal English communication skills
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
PMP or Agile Scrum Master certification
Salesforce certifications such as: Salesforce Certified Administrator (ADM 201) Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I (highly desirable)
Advanced Excel skills with the ability to analyze and transform large sets of data.
Strong Technical Documentation Skills
Excellent oral communication, listening, interpersonal, and written communication skills
Willingness to share knowledge with team members, superiors, and users
Ability to listen to users in a courteous and friendly manner, acknowledge the reality of their problems, translate their descriptions into technical terms, fix the problems, and explain the solutions in terms the users can understand
Ability to effectively present information and respond to questions from managers and other employees of the organization
Strong personal work ethic, with the ability to meet deadlines, work independently, and as a part of a collaborative team
The desire to work on a variety of creative projects to improve process and system use for colleagues
Ability to work remotely during standard EST/EDT business hours

Responsibilities

Lead end-to-end Salesforce project delivery, including planning, scheduling, resource allocation, and risk management.
Ensure that all projects are delivered on time, within scope, and within budget while maintaining the highest standards of quality.
Oversee day-to-day and monthly release schedules of Salesforce cases
Partner with internal business stakeholders to define project objectives, requirements, and success criteria.
Serve as a trusted advisor, managing expectations and communicating project updates effectively across departments.
Oversee work from in-house consultants and managed services teams, ensuring alignment, productivity, and collaboration.
Provide mentorship, coaching, and professional development to support team growth and excellence.
Collaborate with technical architects and developers to design robust, scalable Salesforce solutions that align with industry best practices.
Review and validate solution designs, ensuring adherence to Salesforce development and configuration standards.
Implement rigorous testing and quality assurance processes to guarantee reliability and performance.
Act as the primary point of contact for Salesforce delivery within the organization.
Maintain strong relationships with internal clients and external vendors, ensuring clear communication, accountability, and continuous improvement.

Benefits

Remote first work environment; we offer workplace flexibility
Participation in company wide discretionary bonus
15 days paid time off(prorated)
12 paid holidays
Monthly device(s) reimbursement
Up to $2500/year reimbursement for eligible education expenses
We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
401(k) Plan with 4% employer contribution to help you plan for the future
Employee Referral Bonus
Charitable Program Match