Delivery Director - Salesforce

Bridgenext, Inc•Jacksonville, FL

5d•Remote

About The Position

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services. Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed. We’re seeking an experienced Delivery Director to lead the successful delivery of complex digital projects and programs. You’ll serve as the primary bridge between our clients and delivery teams—ensuring clear communication, strategic alignment, and on-time, high-quality delivery. As a Delivery Director, you’ll oversee multidisciplinary teams (design, engineering, and strategy) and manage delivery pipelines across multiple clients, helping shape the roadmap, track progress, and resolve delivery challenges before they become blockers.

Requirements

5+ years of experience managing delivery in a digital consultancy, agency, or technology services environment
Proven track record of managing multi-disciplinary teams delivering digital products or platforms
Strong understanding of Agile methodologies and hybrid delivery models
Excellent communication and stakeholder management skills, with the ability to navigate client relationships and influence decisions
Comfortable presenting to and meeting with C-Suite stakeholders
Proficiency with delivery and collaboration tools such as Jira, Asana, or Monday.com
Solid written, verbal, and presentation communication skills
Strong team and individual player
Maintains composure during all types of situations and is collaborative by nature
High standards of professionalism, consistently producing high quality results
Self-sufficient, independent requiring very little supervision or intervention
Demonstrate flexibility and openness to bring creative solutions to address issues

Nice To Haves

Experience with software development lifecycles and digital experience platforms is a plus
Experience managing remote and distributed teams
Background in user experience design, engineering, or product management
Strong analytical, problem-solving, and facilitation skills
Solid understanding of the Salesforce platform
PMP, CSM, or similar certification is a plus

Responsibilities

Project Delivery: Lead the end-to-end delivery of digital projects—ensuring scope, timeline, budget, and quality targets are met.
Client Management: Act as the main point of contact for clients, building trusted partnerships within an organization, and ensuring satisfaction with project outcomes.
Team Leadership: Coordinate cross-functional teams of designers, architects, developers, strategists, and QA to ensure alignment and accountability.
Delivery Governance: Implement and manage delivery frameworks, reporting cadence, and risk/issue management to maintain project health.
Resource & Capacity Planning: Collaborate with leadership and practice leads to allocate resources efficiently and forecast project needs.
Continuous Improvement: Identify process enhancements and delivery best practices to drive efficiency and consistency across accounts.
Financial Oversight: Track budgets, ensure profitability targets, and manage scope changes effectively.

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