Salesforce Delivery Director

McKesson • Irving, TX

22d

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Salesforce Delivery Director will lead enterprise-wide Salesforce delivery initiatives across Sales, Service, Health and Life Scienc and Marketing Clouds. This role ensures technical execution aligns with business objectives, drives platform maturity, and fosters innovation through scalable architecture and agile delivery practices.

Requirements

• Degree or equivalent experience.
• Typically requires 12+ years of professional experience and 4+ years of management experience.
• Proven ability to lead and inspire teams, fostering a collaborative and high-performance culture.
• Strong experience in developing and executing strategic plans aligned with organizational goals.
• Skilled in managing organizational change and driving adoption of new processes and technologies.
• Excellent analytical and problem-solving skills with a focus on data-driven decision-making.
• Deep expertise in Salesforce platforms including Service Cloud, Health Cloud, Experience Cloud, and CPQ.
• Successful track record in leading integrations (e.g., Genesys CTI, EMR/EHR, middleware) and applying agile, DevOps, and release management practices

Nice To Haves

• Exceptional verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Certified Salesforce Architect or equivalent credentials preferred.
• Excellent stakeholder management and communication skills.

Responsibilities

• Lead end-to-end delivery of Salesforce program(s) across multiple clouds and geographies, ensuring alignment with strategic goals.
• Oversee solution architecture, integration strategy, and release planning for Salesforce implementations.
• Manage cross-functional teams (internal and vendor) across scrum work-streams, ensuring quality, velocity, and budget adherence.
• Engage with business & cross-technology stakeholders to define future-state roadmaps for their respective business functions and drive delivery maturity through strategic planning and internal team growth:
• Collaborate with Salesforce Platform Director and Operational Directors to ensure that platform is secure, resilient and operationally efficient:
• People leadership, team management and talent development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees