Director of Salesforce

Georgetown UniversityBethesda, MD
17d$80,429 - $157,239Hybrid

About The Position

The Director of Salesforce, University Information Services (UIS) - Georgetown University leverages native Salesforce functionality, custom Apex development, and integrations with external systems to deliver results that align with the organization's mission. This role involves collaborating with stakeholders to translate requirements into effective Salesforce solutions, prioritizing native functionality and strategic customization. This position also supports data-driven workflows and reporting and participates in code reviews to ensure high-quality development practices.

Requirements

  • A minimum of five (5) years of experience as a Salesforce Developer or related information technology experience, including work with enterprise-level databases.
  • Proven expertise in Salesforce platform development (Salesforce Certified Platform Developer I and Salesforce Certified Mulesoft Developer is required), customization, and integration with tools like Apex, validation rules, custom objects, and page layouts.
  • Expertise in Salesforce administration - Salesforce Certified Platform Developer II is preferred - (roles, profiles, record types, reports), APIs, data management tools (e.g., data loader), and handling data exchange formats (XML, JSON, CSV).
  • Familiarity with Apex/Visualforce, data modeling, and schema design is required.

Nice To Haves

  • Salesforce Certified Platform Developer II is preferred

Responsibilities

  • Collaborating with stakeholders, including but not limited to the Office of Advancement, to translate requirements into effective Salesforce solutions.
  • Developing, testing, documenting, and deploying custom Salesforce features and integrations.
  • Participating in code reviews to ensure high-quality development practices.
  • Monitoring system performance and proactively resolving issues affecting the Salesforce environment.
  • Serving as a technical lead for the Salesforce ecosystem and defining best practices.
  • Maintaining ownership of the Salesforce ecosystem, including architecture and data integrations.

Benefits

  • Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
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