Salesforce Cloud Engineer

Ford • Dearborn, MI

9h • Hybrid

About The Position

This role partners closely with Product Owners, Business Stakeholders, Enterprise Architects, and Integration teams to deliver scalable, secure, and high-performing Salesforce capabilities that drive revenue growth, operational efficiency, and data integrity across FordPro’s global B2B sales channels. The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.

Requirements

• 4+ years Salesforce Sales Cloud engineering experience.
• Strong proficiency in Apex.
• Strong proficiency in Lightning Web Components (LWC).
• Strong proficiency in Salesforce Flow.
• Strong proficiency in SOQL/SOSL.
• Experience with enterprise integrations and middleware (MuleSoft preferred).
• Strong understanding of Salesforce security model.
• Strong understanding of Sharing rules and role hierarchies.
• Strong understanding of Bulkification best practices.
• Experience with CI/CD pipelines and Git-based deployments.
• Salesforce Platform Developer I certification (required).
• Systems thinking and architectural awareness.
• Strong problem-solving skills.
• Technical documentation proficiency.
• Executive-level communication capability.
• Risk identification and mitigation.
• Continuous improvement mindset.

Nice To Haves

• Salesforce Platform Developer II or Sales Cloud Consultant (preferred).
• Experience in automotive, fleet, or dealer network ecosystems.
• Knowledge of order-to-cash and commercial sales lifecycle.
• Experience with complex B2B account hierarchies.
• Exposure to large-scale global Salesforce implementations.
• Familiarity with Azure cloud infrastructure.

Responsibilities

• Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
• Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
• Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
• Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.
• Implement and support integrations between Salesforce and Order Management Systems, Dealer Management Systems (DMS), ERP platforms, Identity & Access Management systems.
• Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
• Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
• Support real-time and batch data synchronization strategies.
• Follow CI/CD best practices using DevOps or equivalent pipelines.
• Support Dev, SIT, UAT, and Production deployment strategies.
• Maintain version control and release governance.
• Participate in code reviews and enforce engineering standards.
• Implement validation, automation, and monitoring to ensure high data integrity.
• Support master data management strategies for dealer and fleet accounts.
• Contribute to governance frameworks around security, role hierarchy, and sharing models.
• Diagnose and resolve system performance issues.
• Optimize automation to avoid recursion, governor limits, and technical debt.
• Monitor system health, integration reliability, and API limits.
• Participate in SAFe / Agile ceremonies.
• Translate business requirements into scalable technical designs.
• Provide technical documentation including solution diagrams and architecture artifacts.
• Mentor junior developers and support technical upskilling across the team.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees