Salesforce Business Analyst

Scientific Research Corporation•North Charleston, SC

67d

About The Position

Scientific Research Corporation (SRC) is seeking a Salesforce Business Analyst to join the Cloud Service Integration Team (CSIT), supporting the sustainment and enhancement of multiple projects for Department of Defense (DoD) customers.

Requirements

Minimum of Three (3) years' experience required
Experience gathering and documenting functional and technical requirements based on government objectives and stakeholder input
Proven experience analyzing existing business processes and recommending improvements using Salesforce capabilities
Ability to develop clear, concise user stories and acceptance criteria to guide development and configuration efforts
Ability to collaborate with cross-functional teams to ensure solutions meet business needs and comply with DoD standards
Proficient in Agile processes including sprint planning, backlog grooming, and retrospectives
Expertise in communicating effectively with stakeholders, developers, and project managers to ensure transparency and alignment
Salesforce certifications (e.g., Salesforce Certified Administrator, Business Analyst)
Understanding of KPIs, ROI, and how CRM impacts organizational performance

Nice To Haves

5+ years of experience preferred
Understanding of cloud security principles and FedRAMP compliance
Experience managing secure environments for government or DoD clients
Hands-on experience with data migration, security models, and release management
Strong documentation and reporting capabilities
Strong understanding of Salesforce platform capabilities and limitations
Experience with Salesforce implementations in enterprise or government environments

Responsibilities

Gathering requirements, analyzing business processes, and translating government needs into actionable user stories
Supporting the full project lifecycle and ensuring alignment with Agile methodologies and Salesforce best practices

Benefits

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.
For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume