Salesforce Business Analyst

Scientific Research Corporation • North Charleston, SC

1d

About The Position

Scientific Research Corporation (SRC) is seeking a Salesforce Business Analyst to join the Cloud Service Integration Team (CSIT), supporting the sustainment and enhancement of multiple projects for Department of Defense (DoD) customers.
Gathering requirements, analyzing business processes, and translating government needs into actionable user stories
Supporting the full project lifecycle and ensuring alignment with Agile methodologies and Salesforce best practices
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Requirements

• Minimum of a bachelor's degree and two (2) years of experience required
• Experience gathering and documenting functional and technical requirements based on government objectives and stakeholder input
• Proven experience analyzing existing business processes and recommending improvements using Salesforce capabilities
• Ability to develop clear, concise user stories, and acceptance criteria to guide development and configuration efforts
• Ability to collaborate with cross-functional teams to ensure solutions meet business needs and comply with DoD standards
• Proficient in Agile processes including sprint planning, backlog grooming, and retrospectives
• Expertise in communicating effectively with stakeholders, developers, and project managers to ensure transparency and alignment
• Understanding of KPIs, ROI, and how CRM impacts organizational performance
• U.S. CITIZENSHIP AND ELIGIBILITY FOR A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

Nice To Haves

• Five or more years of experience preferred
• Salesforce certifications (e.g., Salesforce Certified Administrator, Business Analyst)
• Understanding of cloud security principles and FedRAMP compliance
• Experience managing secure environments for government or DoD clients
• Hands-on experience with data migration, security models, and release management
• Strong documentation and reporting capabilities
• Strong understanding of Salesforce platform capabilities and limitations
• Experience with Salesforce implementations in enterprise or government environments

Responsibilities

• Gathering requirements
• Analyzing business processes
• Translating government needs into actionable user stories
• Supporting the full project lifecycle
• Ensuring alignment with Agile methodologies and Salesforce best practices

Benefits

• SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level