Salesforce Administrator

Berkshire Hathaway Direct Insurance Company•Omaha, NE

23d•$80,000 - $120,000•Hybrid

About The Position

biBerk.com, is a InsureTech start-up located in Downtown Omaha, NE that's part of Warren Buffett's Berkshire Hathaway Insurance Group. biBerk's mission is to create the most efficient business insurance company by providing simple user experience. biBERK is underwritten by AM Best Rated A++ insurer with a nationwide footprint in Workers' Comp, Property & Liability, General Liability, Umbrella, and Commercial Auto coverage. We are seeking an experienced Salesforce Advanced Administrator to support and enhance our Salesforce ecosystem across Sales, Service and Financial Services Clouds along with Digital Engagement . This role requires deep platform expertise, a proactive mindset, and a strong ability to translate business needs into scalable Salesforce solutions. The ideal candidate will collaborate closely with business stakeholders, admins/developers, and end-users to ensure the Salesforce environment supports organizational goals efficiently and provide production support. This is a hybrid role that requires in-office work in Omaha, NE.

Requirements

Minimum of a bachelor’s degree in business administration, MIS, or related field required
Salesforce Advanced Admin Certified / Salesforce Certified Platform Administrator II
Minimum of 5 years of experience in Salesforce Administration required
Customer Service/Help Desk experience
Understanding of all Salesforce declarative concepts including data models, security models, relationship structures, Flow, case management, etc

Responsibilities

Administer and maintain the Salesforce platform, including user management, security settings, data integrity, and system configuration.
Design and implement automation solutions using Flows, Agents, Prompts, and other declarative tools to improve business efficiency.
Collaborate with business stakeholders to gather requirements, translate needs into scalable Salesforce solutions, and document configurations.
Develop and maintain reports, dashboards, and analytics to provide actionable insights for leadership and end users.
Manage integrations, AppExchange applications, and system enhancements to support evolving business needs.
Monitor system performance, troubleshoot issues, and ensure adherence to data governance, security reviews and compliance standards.
Stay current on Salesforce releases and best practices, proactively recommending new features to improve user experience and system effectiveness.
Support user enablement through training, communication, and ongoing adoption initiatives.
Provide production support by troubleshooting issues, managing incident resolution, and ensuring minimal disruption to business operations.

Benefits

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.