Salesforce Administrator

CHG Healthcare • Salt Lake City, UT

1d

About The Position

Healthcare’s helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding We're seeking a skilled Salesforce Administrator and technical owner to serve as the central hub between our sales and marketing teams. This role is responsible for optimizing our Salesforce environment to drive revenue growth through effective data management, reporting, and campaign execution. You'll be a technical expert who translates business needs into Salesforce solutions while maintaining data integrity and system functionality. CareerMD is looking for a Salesforce Administrator to join our sales team and will be responsible for optimizing our Salesforce environment to drive revenue growth through effective data management, reporting, and campaign execution. You'll be the technical expert who translates business needs into Salesforce solutions while maintaining data integrity and system functionality. As a Salesforce Administrator on the CareerMD sales team you will impact user adoption and system utilization, improve data quality and accuracy, drive campaign execution efficiency and speed-to-launch, and support ticket resolution time. This role will report to the Vice President of Sales and Finance.

Requirements

• Salesforce Administrator Certification (ADM 201)
• Strong understanding of Salesforce data architecture, security model, and best practices
• Proven experience with data imports, exports, and data manipulation tools (Data Loader, Excel)
• Advanced skills in creating reports, dashboards, and custom report types
• Experience working cross-functionally with sales and marketing teams
• Excellent problem-solving abilities and attention to detail
• Strong communication skills with ability to translate technical concepts for non-technical users
• 3-5 years of Salesforce administration experience
• BS/BA in Computer Science, Information Systems, Business Administration, Management Information Systems
• Will consider equivalent combination of education and experience

Nice To Haves

• Advanced Administrator Certification (ADM 211) or Platform App Builder Certification
• Experience with Salesforce integrations (marketing automation, email platforms, data enrichment tools)
• Knowledge of sales processes, pipeline management, and CRM best practices
• Experience with Salesforce Campaign management and marketing operations
• Familiarity with SQL or SOQL for data queries
• Understanding of GDPR, CAN-SPAM, and data privacy regulations

Responsibilities

• System Administration & Configuration Manage day-to-day Salesforce administration including user setup, profiles, permissions, roles, and workflows
• Configure and maintain Salesforce features, settings, and functionality to align with evolving business requirements
• Implement automation through Process Builder, Flow, and validation rules to streamline operations
• Evaluate and implement AppExchange solutions and third-party integrations
• Maintain system documentation and create training materials for end users
• Data Acquisition, Management & Integrity Oversee data quality standards and implement data governance best practices
• Manage data acquisition processes across business teams and internal and external sources
• Manage data imports, migrations, and bulk updates while ensuring accuracy and integrity
• Perform regular data audits and cleanup activities to maintain database health
• Establish and enforce data entry standards and deduplication processes
• Create and maintain custom objects, fields, and page layouts as needed
• Reporting & Analytics Design and build custom reports and dashboards for sales leadership and team members
• Analyze sales data to identify trends, opportunities, and areas for improvement
• Create executive-level reporting packages for pipeline analysis, forecasting, and performance tracking
• Partner with sales managers to develop KPI dashboards that drive accountability
• Provide ad-hoc reporting and data analysis to support strategic initiatives
• Sales & Marketing Partnership Collaborate with marketing to build targeted campaign lists based on specific criteria
• Gather and structure data from multiple sources to support campaign development
• Manage Salesforce Campaign objects and track campaign ROI and effectiveness
• Ensure seamless lead routing and handoff processes between marketing and sales
• Work with marketing to develop messaging frameworks based on contact segments and attributes
• Support lead scoring, nurturing processes, and marketing automation integration
• User Support & Training Serve as the primary point of contact for Salesforce questions and troubleshooting
• Conduct training sessions for new hires and ongoing education for existing users
• Create process documentation and quick-reference guides
• Gather user feedback and translate requirements into system enhancements

Benefits

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level