Salesforce Administrator
About The Position
We are seeking a Salesforce Administrator to join our team and assist with the ongoing design, development, optimization, and support of our mature Salesforce platform. The ideal candidate will serve as a system administrator for Salesforce and be involved in daily operations, enhancements, and complex configurations. This role requires a deep understanding of Salesforce best practices, a strong business acumen, and the ability to partner with cross-functional teams to deliver scalable CRM solutions. The primary function of this role is to participate on product teams to enhance SFDC functionality.
Requirements
- 3+ years of experience as a Salesforce Administrator in a complex org
- Salesforce Administrator Certification (ADM 201) required
- Proven experience with declarative Salesforce tools (Flows, LEX pages, Validation Rules, etc.).
- Strong understanding of Salesforce architecture, security model, and data model.
- Experience working in a Salesforce org with integrations, APIs, and third-party apps.
- Excellent problem-solving and analytical skills.
- Strong communication and presentation skills
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills.
Nice To Haves
- Advanced Administrator (ADM 211) preferred.
- Experience with Sales Cloud, Service Cloud, Manufacturing Cloud, Data Cloud, Revenue Intelligence, CRMA
- Experience working in an Agile environment.
- Additional certifications (Platform App Builder, CPQ Specialist, or Advanced Administrator).
- Familiarity with tools like JIRA, CPQ, Tableau, and Conga.
- May require up to 20% travel
Responsibilities
- Partnering with the Solution Architects and Business Analyst to understand the design and outline what is needed to configure Salesforce and deliver solutions.
- Attend daily scrums and keep management informed of progress on stories/tasks in JIRA.
- Stay up to date with Salesforce releases and evaluate new features for potential use.
- Execute configuration changes in Dev org and work with Release Management team to deploy to Sandboxes and Production.
- Develop ad-hoc reports as requested by user groups or stakeholders.
- Assist with QA and training as needed.
- Assist with support (Level 3) as needed.
- Assist with defining and maintaining best practices including naming conventions of fields, report folders, dashboards, etc. to improve system usability.
- Design, build, and maintain Salesforce configurations including custom objects, custom fields, validation rules, process flows, LEX pages, lead assignments, case notifications, email templates, list views, Dashboards, sites, custom buttons/actions, record types, etc.
- Manage security settings and conduct regular security/configuration audits.
- Perform audits of data to uncover data integrity issues and/or opportunities for process improvement.
- Performs manual or automated data entry/data clean-up as required
Benefits
- 401k plan
- Short-Term/Long-Term Disability
- Life Insurance
- Health, Dental, and Vision Insurance
- Paid time off
- Paid Holidays
- Opportunity for annual bonus
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
