Salesforce Administrator

Design Resources•Overland Park, KS

35d

About The Position

As global apparel design and sourcing experts, we help brands tell their stories through high-quality, innovative apparel products. DRI has the resources to ensure a fully integrated and socially compliant approach to our client’s creative development, merchandising, and operational needs. Our high-energy atmosphere, family-friendly culture, and challenging opportunities enable us to attract the most dynamic candidates to be part of the DRI Team. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by gathering requirements and feedback and designing best practice solutions. We are looking for someone with a strong understanding of the Salesforce platform and a desire to continue learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes to translate them into technical solutions.

Requirements

Expertise in Salesforce configuration, data management, security, and reporting.
Strong analytical and problem-solving skills to address business challenges and the ability to understand business processes and translate them into Salesforce solutions.
Excellent interpersonal skills to collaborate with technical and non-technical teams.
Salesforce Administrator certification - or other relevant certifications
Bachelor’s/Postgraduate degree or professional qualification

Responsibilities

User management: Setting up new users, managing profiles, roles, and permissions.
System maintenance: Performing daily administration, system upgrades, and troubleshooting issues. Participate in user acceptance testing (UAT) and act as a liaison between business stakeholders and developers.
Configuration and customization: Configuring workflows, page layouts, and creating custom fields, objects, and validation rules to match business processes.
Data management: Ensuring data accuracy and integrity through regular audits, cleaning, and importing new data and monitoring synchronization between Salesforce, SAP, and other integrated systems.
Reporting and analytics: Creating and maintaining dashboards and reports to provide insights into business goals.
Automation: Building automated processes to save time and reduce errors and support Implementation and Testing of AI enhancements
Training and support: Training users and providing ongoing support to maximize platform adoption.
Collaboration: Working with stakeholders to understand their needs and translate them into technical solutions.
Staying current: Keeping up-to-date with new Salesforce features and releases.