Salesforce Administrator/Business Analyst

bswift

10d•$100,000 - $115,000•Remote

About The Position

bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are seeking a versatile Salesforce professional who can serve as both a Business Analyst and Administrator, ensuring our Salesforce environment is optimized for efficiency and scalability. This individual will bridge business needs and technical solutions while contributing to strategic planning for platform enhancements.

Requirements

3–5 years of Salesforce experience (Admin + BA responsibilities).
Strong understanding of Salesforce architecture and declarative tools.
Excellent communication and stakeholder management skills.
Familiarity with Agile methodologies and product lifecycle management.

Nice To Haves

Salesforce Administrator and Business Analyst certifications.
Experience with Service Cloud, Sales Cloud, or Marketing Cloud.
Exposure to backlog management tools (e.g., ADO, Jira).

Responsibilities

Gather, document, and analyze business requirements.
Translate requirements into Salesforce solutions and user stories.
Conduct workshops and stakeholder interviews.
Configure and maintain Salesforce (objects, fields, workflows, validation rules).
Manage user roles, permissions, and security settings.
Build reports, dashboards, and automation flows.
Assist in defining priorities and shaping the roadmap for Salesforce enhancements.
Participate in backlog refinement and sprint planning discussions.
Work closely with developers, QA, and business teams.
Provide end-user training and documentation.

Benefits

Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
Remote first, Office friendly environment! No time to commute? No problem!
Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

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