Salesforce Admin
About The Position
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science. ROLE OVERVIEW We're seeking an experienced Salesforce Administrator to manage and optimize our Go-to-Market systems. Reporting to the Head of Business Technology, you'll partner with Sales, Revenue Operations, Deal Desk, and Accounting teams to enhance system functionality, drive automation, and support Benchling's growth. This role requires deep CPQ expertise, strong cross-functional collaboration skills, and an interest in integration technologies like Workato and AI-powered automation.
Requirements
- 8+ years hands-on Salesforce administration experience with Sales Cloud
- 4+ years deep Salesforce CPQ expertise (products, pricing, quotes, contracts)
- Experience with CLM solutions for document generation (Conga preferred)
- Strong understanding of Quote-to-Cash business processes and integration platforms (Workato preferred)
- Proven ability to translate business needs into technical solutions with excellent cross-functional collaboration skills
- Experience with change management across sandbox and production environments
- Bachelor's degree in Technology, Business, or related field
Responsibilities
- Configure and maintain Salesforce Sales Cloud and CPQ, including product catalogs, pricing rules, and approval workflows
- Partner with Sales, Revenue Operations, Deal Desk, Accounting, and business stakeholders to translate requirements into technical solutions
- Manage user access, profiles, permission sets, and security controls
- Build and maintain system integrations using Workato or similar platforms
- Perform system audits, data audits, and error log checks; troubleshoot and resolve issues
- Document workflows, business requirements, technical specifications, and standard operating procedures
- Establish and maintain best practices for system configuration, data management, and governance
Benefits
- Competitive total rewards package
- Broad range of medical, dental, and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) + Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits, including therapy and coaching, for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
