CRM Admin, Salesforce

Habitat Health

13h•$94,000 - $110,000

About The Position

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. This role has a start date of March 9, 2026. Role Scope: We are seeking a CRM Admin, Salesforce, to maintain and optimize our current Salesforce implementation, building toward long-term maintainability and scalability. The ideal person will not only take hands-on responsibility for enhancements, complex flows, reporting, and validation, but will also partner with our business stakeholders to understand the underlying needs and recommend improvements. We expect someone thoughtful about current state reviews, documentation, and who can both execute tactical work and help shape future direction

Requirements

Strong hands-on experience with Salesforce development (Apex, declarative tools, flows, modules/objects).
Familiarity with Salesforce best practices: scalable architecture, coding standards, and maintainability.
Experience building dashboards, reports, validation rules, and data quality enforcement.
Experience interfacing with business stakeholders: gathering requirements, translating business needs into technical specs.
Excellent documentation skills.

Nice To Haves

Prior experience working in healthcare.
Experience with data loader tools (bulk imports/exports).
Familiarity with Health Cloud or other Salesforce clouds/modules specific to health care.
Experience performing current state review of Salesforce orgs and proposing roadmaps for scale.

Responsibilities

Serve as a liaison between business stakeholders and technical implementation: assist with defining and scoping requests.
Perform enhancements, automation, and development within Salesforce: adjust system logic, build complex flows, expand modules, and refine existing functionality for better scalability.
Build and maintain dashboards, reports, and other visualizations to support business insights, as well as validation rules to ensure data quality.
Produce both technical documentation (code, system behavior, integration points) and process documentation (how the business uses Salesforce, workflows, etc.).
Review the current state of Salesforce setup to identify gaps, inefficiencies, or risks; provide recommendations to set up better long-term scalability and success.
Handle day-to-day requests: bug fixes, small enhancements, and questions from users.
Admin responsibility: reviewing/administering structure, permissions, etc.