Sales Training Manager

SiteOne Landscape Supply•Roswell, GA

About The Position

The Sales Training Manager creates and delivers training for sales associates by serving as the subject matter expert and partnering with the Talent Development team to build organizational capabilities. The Sales Training Manager is also responsible for operationalizing our Sales Excellence knowledge and ensuring training is delivered to the field to build this capability. What you’ll do: Provides input and subject matter expertise to help the Talent Development team better understand field learning needs. Works with Talent Development team to build an annual training plan and budget for the field; monitors changes in plan and adjust accordingly. Design and update training materials, including presentations, e-learning modules, case studies, and sales playbooks. Follows current trends and emerging innovations in Sales Excellence; researches, evaluates, recommends, and provides recommendations on new formats and technologies in training to enhance effectiveness. Makes recommendations on revising learning programs and delivery techniques to ensure the curriculum and methods are relevant and up-to-date. Conduct engaging training sessions via various formats, such as classroom-based workshops, virtual seminars, one-on-one coaching and other forms of delivery. Assists with the tracking of training requirements. Develops train-the-trainer programs to provide new training material and content required. Track the effectiveness of training programs through evaluations and sales results, reporting impact to senior management. Proficiency in Learning Management Systems (LMS), CRM software (e.g., Salesforce), and presentation tools like PowerPoint and Microsoft suite of products. Review content and makes necessary adjustments to material Delivers operational training and re-fresher training programs that effectively transfers knowledge, increases skills and performance, and engages attendees in the importance and value of the material. Coordinates training sessions (e.g., communications, schedules, meeting rooms, participant information, workbooks, etc.) to ensure logistics are invisible and to support the environment for optimal learning. Evaluates course content accuracy, appropriateness, attendee engagement, and alignment with learning objectives and business needs. Provides regular reporting on the training conducted and its effectiveness to field leadership Serves as resident Sales Training Expert for SiteOne by training other trainers and providing product / category, and operational support as needed

Requirements

Bachelor's Degree in related field or equivalent experience
4-7 years Operational and Sales Experience
Proficiency in Microsoft Word, Excel and Outlook
Knowledge of emerging technology to incorporate into engaging learning strategies
Presentation skills and the ability to effectively present training content and facilitate participants' learning
Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, and support
Ability to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others
Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies
Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
Ability to travel 50% of the time

Nice To Haves

Experience in a selling role with account management a plus
Green industry and distribution experience a plus

Responsibilities

Provides input and subject matter expertise to help the Talent Development team better understand field learning needs.
Works with Talent Development team to build an annual training plan and budget for the field; monitors changes in plan and adjust accordingly.
Design and update training materials, including presentations, e-learning modules, case studies, and sales playbooks.
Follows current trends and emerging innovations in Sales Excellence; researches, evaluates, recommends, and provides recommendations on new formats and technologies in training to enhance effectiveness.
Makes recommendations on revising learning programs and delivery techniques to ensure the curriculum and methods are relevant and up-to-date.
Conduct engaging training sessions via various formats, such as classroom-based workshops, virtual seminars, one-on-one coaching and other forms of delivery.
Assists with the tracking of training requirements.
Develops train-the-trainer programs to provide new training material and content required.
Track the effectiveness of training programs through evaluations and sales results, reporting impact to senior management.
Proficiency in Learning Management Systems (LMS), CRM software (e.g., Salesforce), and presentation tools like PowerPoint and Microsoft suite of products.
Review content and makes necessary adjustments to material
Delivers operational training and re-fresher training programs that effectively transfers knowledge, increases skills and performance, and engages attendees in the importance and value of the material.
Coordinates training sessions (e.g., communications, schedules, meeting rooms, participant information, workbooks, etc.) to ensure logistics are invisible and to support the environment for optimal learning.
Evaluates course content accuracy, appropriateness, attendee engagement, and alignment with learning objectives and business needs.
Provides regular reporting on the training conducted and its effectiveness to field leadership
Serves as resident Sales Training Expert for SiteOne by training other trainers and providing product / category, and operational support as needed