Sales Training Manager

Mohawk Industries

12d

About The Position

At Mohawk Industries, a Fortune 500 global flooring leader, the Manager Sales Training is a first-level manager responsible for collaborating with Sales Leadership and cross-functional subject matter experts. The primary goal is to create consistent content and messaging across all training areas within the Sales organization. This role involves developing and presenting content through various online and offline mediums to ensure easy accessibility for both internal and external users. Mohawk Industries is a leading global flooring manufacturer, producing products for residential and commercial spaces, with vertically integrated manufacturing and distribution processes. The company's brands include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step, and it operates globally across multiple continents.

Requirements

Bachelor’s degree in a related field or equivalent education and/or experience.
6-8 years’ relevant experience or equivalent education and/or experience.
1-3 years of management experience.
Requires specialized depth and/or breadth of expertise in own job discipline or field.
Focused on and responsible for their team's productivity and collective impact.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, delegate, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.
Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Responsibilities

Design, plan and implement comprehensive training programs and content in conjunction with subject matters experts for sales, product, product launch, systems and processes, leadership, design, marketing, sustainability, and other disciplines for sales teams and customers.
Be the business expert in our Learning Management System and content creation technology stack.
Develop and implement practices that ensure the effective use of classroom, e-learning, coaching, and other training, and development methods.
Develop and execute training modules for style guides, promotions, product education, newsletters, etc.
Monitor content consumption and review data to prioritize reference and training content creation and adjust strategies as needed.
Conduct performance gap analyses to determine training and development priorities for achieving business goals and adjust strategies as needed.
Manage training content via internal and external systems including using multimedia formats, including, video, pdf, website, PowerPoint, Excel, Word, iBook, etc.
Create and conduct onboarding activities and experiences for new hires.
Deliver training content during in-person meetings, virtual meetings, or pre-recorded venues as needed.
Perform other duties as needed.