Sales Training Manager

Shoulder Innovations • Grand Rapids, MI

1d

About The Position

Shoulder Innovations is a medical device startup that is revolutionizing shoulder replacements. Led by a seasoned team with over a century of orthopedic expertise, we’ve developed a disruptive shoulder replacement system and secured substantial funding to drive rapid growth. (NYSE: SI). We’re seeking entrepreneurial talent to join us on this exciting journey. Our culture is built on: People First : Authentically human. One Team : Empowered and aligned. Innovation : Bold, creative, and daring. Growth Mindset : Always curious. Ready to make an impact in orthopedics? Let’s grow together! We are seeking a Sales Training Manager who is responsible for the design, delivery, and administration of Shoulder Arthroplasty training programs for the Commercial Development Team. Someone who is experienced in the orthopedic medical device industry, sales training, very organized, and a strong self-starter would be a perfect fit. In addition, your responsibilities will include, but are not limited to the following:

Requirements

• Bachelor’s degree in business, marketing, communications, or equivalent experience required
• Minimum 5 – 10 years of experience in the orthopedic medical device industry required
• Strong understanding of shoulder arthroplasty procedures, instrumentation, and clinical workflows required
• Prior experience in medical device sales, sales training, clinical education, or product management required
• Demonstrated experience interacting with orthopedic surgeons and other healthcare professionals required
• Ability to clearly translate complex clinical concepts into effective training materials
• Excellent presentation, facilitation, and communication skills
• Proficiency in learning management systems (LMS), Microsoft Office Suite, and training analytics tools
• Strong organizational and project management skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-orientated
• Exceptional drive, work ethic and initiative
• Energetic and enthusiastic personality who thrives on diversity and challenge in a role
• Must be able to work collaboratively and operate in a fast-paced environment
• Exceptional written and verbal communication skills

Responsibilities

• Develop and maintain comprehensive training curriculum for products, procedures, and market positioning
• Deliver training through various modalities through in-person workshops, virtual sessions, cadaver labs, and surgeon-led programs
• Collaborate with Marketing, Product, Clinical, and Quality teams to ensure training content is clinically accurate and aligned with product strategy
• Establish and manage systems for tracking training participation, competency assessments, and performance metrics
• Maintain documentation of training according to regulatory and internal compliance standards
• Facilitate ongoing education and skill development
• Engage with orthopedic surgeons and key opinion leaders to support training initiatives and gather clinical insights
• Remain current on clinical practices through attending surgical procedures, labs, and industry conferences
• Provide feedback and coaching to sales representatives to enhance product knowledge and selling effectiveness
• Support cross-functional initiatives related to product launches, clinical education, and commercial strategy
• Travel up to 50% of the time, depending on needs and seasonality

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level