Sales & Training Executive - Montreal Area

Medik8Montreal, WI
1d$80,000 - $110,000Remote

About The Position

Medik8 is a UK-based clinical skincare company dedicated to delivering high-quality, results-driven products backed by scientific research and innovation. With a strong global presence and an exciting high-growth trajectory - particularly in the US - Medik8 continues to push boundaries in clinical skincare. The Sales & Training Executive (STE) is the face of Medik8 within the retail space. You will be responsible for driving "sell-through" by educating premium beauty retailers on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless. You will manage a territory of high-volume doors, building deep relationships with Store Leadership to ensure Medik8 is the #1 recommended clinical brand on the floor, while actively managing budget and team performance to meet strategic goals.

Requirements

  • Language: Ability to speak both English and French is a must.
  • Strong field experience in prestige beauty (Skincare preferred).
  • Solid previous experience working within premium beauty retailer environments.
  • Proven track record of managing a multi-state or multi-province/multi-door territory.
  • The "CSA" Passion: A deep interest in clinical skincare and the ability to explain "Retinal" vs. "Retinol" without blinking.
  • Entrepreneurial and results-oriented mindset, comfortable with ambiguity and fast-paced retail pivots.
  • Exceptional time management, organizational skills, and attention to detail.
  • Ability to travel 80%+ of the time within the designated territory.
  • Reliable transportation required (Standard IRS reimbursement for mileage). Up to date driver’s license.
  • Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays.
  • <20% dedicated time for Office/Administrative work.
  • Must be willing to do overnight travel when required.

Nice To Haves

  • Experience in a role with direct reports (highly preferred).

Responsibilities

  • Own the sales performance of your territory, delivering target KPIs and achieving the overall Sales Plan.
  • In partnership with leadership, develop and execute the territory strategy and event door strategy to achieve retailer sales targets and provide Year-Over-Year growth, with a focus on maximizing ROI.
  • Analyze weekly sell-through reports to identify opportunities and gaps. Analyze sell-out trends and report monthly on sales KPIs.
  • Plan and execute high-impact "Event Days" and "Brand Takeovers" to drive traffic and conversion, ensuring sales targets and ROI benchmarks are achieved.
  • Strategically manage your calendar to prioritize Top doors and high-potential locations.
  • Define and manage the customer experience at the point of sale.
  • Execute high-impact ESVs (Education & Sales Visits), "shoulder-to-shoulder" training on the sales floor, distilling Medik8’s complex science into digestible, sales-driven "hooks."
  • Lead "Cluster Trainings" and "Morning Briefings" to inspire premium beauty retail staff, where available.
  • Master the "Vitamin A Ladder"—educating staff on how to transition customers from Retinol to Retinaldehyde (Crystal Retinal).
  • Host in-store training sessions for sales teams and conduct new hire onboarding for store staff.
  • Manage, coach, and track the sales and training performance of any direct reports and/or freelance team members.
  • Recruit, interview, and onboard all new direct reports in partnership with leadership, HR, and Education team.
  • Provide consistent onboarding, training, and management for all direct reports and freelance in your territory.
  • Ensure achievement of key retail metrics like “sales per hour” and “items per transaction” goals for your team.
  • Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports and freelancers.
  • Build influential, collaborative partnerships with premium beauty retail District Managers, Store Managers, and Education Leads.
  • Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities, merchandising placement, and event strategies to drive retail sales growth.
  • Manage the Gratis program at the store level, ensuring the "right" products get into the hands of the "right" influencers on the floor.
  • Act as the primary feedback loop between the stores and the Head of Sales, advocating retailer needs with internal cross-functional partners.
  • Diplomatically address and resolve any store-level challenges to maintain strong relationships and ensure solid brand integrity.
  • Maintain the Medik8 Gondola and/or NBT Wall to global brand standards.
  • Oversee execution of merchandising, promotional, and launch calendars, ensuring all brand guidelines are upheld.
  • Monitor inventory levels in-store; alert the Commercial Planner of potential out-of-stocks or shipment delays.
  • Ensure all testers are hygienic, full, and presentable.
  • Negotiate with store personnel to gain space and improve locations for all product categories.
  • Adhere to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management.
  • Track and analyze competitive promotions for future planning and conduct competitive research.
  • Utilize internal reporting tools (e.g., Power Bi) to evaluate retail trends and assess shifts in resource management.
  • Maintain organization and manage administrative deadlines, including but not limited to: travel bookings, expense reports, weekly sales recaps, event recaps, and store visit schedules.
  • Provide quarterly recaps highlighting achievements and areas for improvement.

Benefits

  • Competitive salary
  • Comprehensive benefits package including paid time off, holidays, health insurance and retirement plans
  • Car allowance & mileage reimbursement
  • Cell phone and wifi WFH stipend
  • Annual product allowance and product discounts
  • Annual discretionary bonus based on performance
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