Sales Systems Administrator

Singer Equipment Company Talent Acquisition•Elverson, PA

About The Position

The Sales Systems Administrator is responsible for the execution, maintenance, and optimization of systems that power the sales organization. This role focuses on improving efficiency through automation, system configuration, and workflow management across multiple sales technology platforms. Working under the Director of Sales Systems, this role will help execute system improvements, support sales technology platforms, manage digital forms and customer procurement portals, and identify data driven opportunities to streamline sales processes. The ideal candidate is highly process-driven, detail-oriented, and comfortable working across systems to eliminate manual work and improve operational efficiency. This role collaborates closely with Sales, Sales Leadership, Sales Operations, and IT to ensure systems function effectively and support the evolving needs of the sales organization.

Requirements

2–5 years of experience supporting business systems, sales operations, or operational platforms.
Strong process orientation with the ability to identify opportunities for efficiency and automation.
Experience working with automation platforms such as Zapier or Microsoft Power Automate.
Strong organizational skills and attention to detail.
Ability to coordinate across multiple teams including Sales, Operations, and IT.

Nice To Haves

Experience managing Cognito Forms or similar form platforms.
Familiarity with customer procurement platforms such as Ariba, GHX, or other vendor portals.
Experience with workflow automation and process mapping.
Exposure to scripting, macros, Python, or SQL is a plus.

Responsibilities

Administer and maintain core sales technology platforms including Forms, HubSpot and related systems.
Own configuration, workflow updates, and ongoing system maintenance to support sales operations.
Troubleshoot system issues and coordinate with IT when technical integration support is required.
Identify opportunities to automate manual processes within the sales organization.
Execute automation initiatives using tools such as Zapier and Microsoft Power Automate.
Responsible for mapping workflows and recommending improvements to streamline operational processes.
Support automation related to sales alerts, onboarding workflows, lead routing, and other sales operational activities.
Design and maintain Cognito Forms used across sales processes.
Build and manage form logic and workflow automation.
Manage and maintain integrations between Cognito Forms and internal systems to ensure accurate data flow.
Manage onboarding activities for customer procurement platforms such as Ariba, GHX, and similar vendor portals.
Maintain product catalogs and ensure accurate data submission within customer platforms.
Coordinate with internal teams and IT for platform integration or technical issues.
Partner with internal stakeholders to prioritize and implement enhancements.
Support the ongoing optimization of the sales technology stack.
Help scale systems and processes as the sales organization grows.
Ensure adherence to customer procurement platform requirements and vendor onboarding standards.
Define internal processes related to data compliance and operational accuracy.
Support data integrity and reporting infrastructure within sales systems.