Sales Support

BibliU•Miami Shores, FL

1d•Onsite

About The Position

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across cash registering, customer service, textbook handling, and shipping/receiving support. This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Requirements

Retail or customer service experience preferred but not required.
Ability to work quickly and accurately in a busy environment.
Team-oriented and dependable, with good attention to detail.

Responsibilities

Operate the cash register accurately in line with store policies and procedures
Check in, price and display supplies and general merchandise
Participate in inventory counts and help track stock levels
Record price changes and promotions accurately
Notify appropriate staff about out-of-stock or defective items
Report marketing trends and customer feedback to supervisor
Complete and additional duties as assigned
Engage customers on the sales floor with information, support, and a positive attitude.
Maintain clean, organized, and well-merchandised store displays.
Support customers in person, via phone and email
Manage and fulfil customer orders
Assist customers in locating and purchasing course materials.
Stock and merchandise textbooks to ensure easy access and visual appeal.
Support daily upkeep and organization to meet sales and service goals.
Receive and check in incoming merchandise and supplies.
Organize back-stock to ensure efficient restocking of the sales floor.
Prepare and process outgoing shipments, customer orders, and returns.
Must be able to lift up to 40lb unassisted.