Sales Support Specialist
About The Position
Sales Support Specialist - We offer a companywide bonus program, tuition reimbursement, volunteer time off, an on-site fitness center and the flexibility of a hybrid work schedule as described in our Workplace Flexibility policy. We are the largest dental insurance company and continue to grow. Based in Naperville, IL Delta Dental of Illinois has over 50 years of oral health experience and is dedicated to clients and employees alike. Our company culture is inclusive, innovative and focused on achieving our goals. We believe in improving oral health through our dental benefit programs and through our Foundation, which develops and supports projects and organizations that improve access to oral healthcare and oral health education.
Requirements
- 2 or more years administrative experience supporting a sales team, preferably in the medical or dental benefits industry.
- Must hold a current Insurance Producer’s license with the Illinois Department of Professional Regulation or acquire it within a specified period following date of hire.
- Experience with RFP processing from inception to completion.
- Excellent verbal and written communication skills.
- Comfortable working in a fast-paced environment.
- Experience with Microsoft Office (Word, Excel, PowerPoint) required.
Nice To Haves
- Preferred candidate will have experience with Salesforce.
Responsibilities
- Provide the administrative and organizational support necessary to assist Sales Executives in achieving their sales goals
- Coordinate the Request for Proposal (RFP) process from receipt to delivery. This includes entering it into the system, following up with the broker to obtain additional information, and coordinating with underwriting to identify areas of concern. May require RFP data analysis to determine products to quote, pricing, etc.
- Prepare various reports such as geographical access, network comparison, and disruption reports.
- Coordinate receipt of proposal from underwriting. Prepare, collate, bind hard copies (when required) and deliver to Sales Executive(s) for release to broker/consultant or release directly to broker/consultant when instructed
- Prepare materials for broker meetings including assembling kits, developing power point presentations and other informational handouts.
- Prepare materials for finalist meetings including assembling books, developing PowerPoint presentations and other informational handouts.
- Coordinate all post-sale activities including completion and submission of group application and interdepartmental communications.
- Communicate accurately and promptly to phone inquiries and emails from brokers and/or consultants. Communications range from responses to basic to mid-level inquiries that may require coordination and communication with multiple departments and/or staff throughout the organization.
Benefits
- Free dental for employees and their dependents
- Competitive benefits: free vision, life, STD/LTD for employees/medical options for many budgets/401k and company match
- Generous PTO program; 11 paid holidays per calendar year
- Great people and culture
- Healthy work/life balance
- Conveniently located off of I-88
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
