Sales Support Specialist

LGC Group • Milford, MA

2d • Remote

About The Position

The Sales Support Specialist position will provide direct support for Clinical Tower's End User Sales Team. This is an outstanding opportunity to join a world-class organization and contribute to our ambitious goals by ensuring flawless execution of support tasks that drive sales success.

Requirements

• Highly effective oral and written communication skills.
• 3 – 5 years of customer-facing experience.
• Understanding of sales processes and goals.
• CRM experience is a plus.
• Proficient in Microsoft Word and Excel.
• Ability to multi-task and function independently in a fast-paced environment.
• Associate’s Degree (Bachelor’s Degree preferred).
• Five years of relevant work experience.
• CRM experience and customer interfacing highly preferred.
• Proficient in Microsoft Office.

Responsibilities

• Interact with customers from various fields in a laboratory setting.
• Triage customers to the appropriate Sales Account Manager/Account Executive and assist in lead generation.
• Manage customer quotes and literature requests for diverse product lines.
• Receive all technical calls and triage appropriately.
• Update and maintain CRM systems.
• Capture new product inquiries.
• Perform other duties as assigned by Sales Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees