Sales Support Specialist

BARENTZ NORTH AMERICA LLC•Avon, OH

About The Position

The Sales Support Specialist serves as the “go to” person for our operations, sales and accounting teams. This position will be involved in a variety of facets of our business to help resolve issues and support internal and external customers.

Requirements

Bachelor’s Degree in Business or a related field preferred
3+ years of experience in customer service, sales support or inside sales
Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and management on a regular basis
The ability to work in a team environment, prioritize work assignments and act independently to resolve potential conflicts
Self‐motivated, high energy, and engaging level of enthusiasm and positive outlook
Act legally and ethically in all professional relationships in adherence with Barentz’ purpose, strategies, and values

Nice To Haves

Bachelor’s Degree in Business or a related field preferred

Responsibilities

Serve as a liaison for key customers
Communicate directly with customers on an as needed basis in person and/or e-mail
Order and receive in vendor samples
Process customer sample orders, follow up and provide updates as necessary
Generate invoices
Accurate and timely processing of accounts payables and receivables
Review paperwork for accuracy and correct potential issues
Set up and maintenance of sample line items
Assist in the coordination and processing of regulatory requests
Monthly sales reporting
Oversee customer rebates
Review of low margin sales analysis
Document customer complaints and complete corrective action requests
Special reports and projects for management and account managers
Team support – intermediary for other departments
Support and lead by example, Barentz’ culture, values and fundamentals
Participate in ongoing personal development opportunities
Other duties and responsibilities as requested