Sales Support Specialist

IMCD Group B.V.•Westlake, OH

3d•Hybrid

About The Position

IMCD US currently has an opening for a Sales Support Specialist. This role is based in our Corporate Headquarters in Westlake, Ohio. COMPANY BACKGROUND IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth. The Sales Support Specialist provides sole support to the sales team by performing a number of administrative tasks.

Requirements

Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.
Ability to multitask and switch focus quickly.
Ability to think independently.
Deadline-driven, detailed oriented, and conscientious.
Strong attention to detail and organizational skills.
Must possess good organizational skills and the ability to think strategically.
Proficient with common computer programs, including Microsoft Office.
Excellent written and verbal communication skills.
High School Diploma with Equivalent experience.
A minimum of 2 years administrative/customer service.

Nice To Haves

Associate degree.
Experience in a fast-paced environment.

Responsibilities

Provides support to six to seven sales team members.
Enters sample requests to principals and follows up on non-standard samples; Reviews and verifies data entered to ensure accuracy.
Gathers inventory information for sales team.
Gathers pricing information on products lines.
Locates and forwards documents needed for customers.
Handles literature requests.
Composes pricing letters/emails.
Creates actions items and monthly sample reports.
Maintains departmental Excel spreadsheets.
Backup for Receptionist once a week (phone/mail duties).