Sales Support Representative
About The Position
Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul. Ready to build a career? It’s time to look at Taylor. Taylor Corporation is looking for a Sales Support Representative. Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.
Requirements
- A High School diploma or the equivalent
- Previous customer service or customer support experience
- Strong written, verbal, and digital communication skills
- Ability to develop lasting professional relationships with customers and co-workers
- Strong attention to details, demonstrate strong communication and organizational skills, independent judgement and problem-solving skills
- Effective time management skills and the ability to manage and prioritize multiple tasks
Responsibilities
- Printing tickets and putting together job packets
- Sample and order retention processes
- Leading our Siteline implementation and customer setup for Siteline
- Including standardization across multiple departments that need to be in line for this implementation to succeed
- New Customer Onboarding and account setup
- In house support for remote Account Managers
- Support in the continuation of SOP’s, Work Instructions, Job Aids and training documentation.
- Work flow assistance in the department
- Working with production on pulling samples to send to customers
- Working with pre press to get proofs printed, plates ordered, proofing
Benefits
- Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
