Sales Support Representative I

MGT Careers • Livermore, CA

1d • Hybrid

About The Position

MGT is a leading provider of technology and advisory solutions for state, local, and education government agencies (SLED) across the United States. Since its ambitious restart in 2016 and through 13 acquisitions since 2020, MGT has grown significantly, impacting communities by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity. The Sales Support Representative I (SSR-I) provides essential support services to Account Managers, focusing on tasks such as quoting, product research, and data entry.

Requirements

• Associate degree or minimum 2 years of sales experience required
• Four (4) or more years of technology/information systems technical solution sales experience required
• Ability to develop and maintain positive working relationships with both internal and external customers
• Basic computer and data entry skills
• Ability to use Microsoft Office Suite programs (Word, Excel, Outlook), Salesforce, and Visio
• Excellent communication skills – both written and verbal
• Excellent customer service skills, including knowledge of professional telephone etiquette
• Good problem-solving skills
• Ability to learn basic technical product information
• Ability to work under pressure

Responsibilities

• Answering department phone calls
• Conducting basic product research
• Adding new products to the database
• Updating database pricing
• Using basic Visio for diagramming
• Designing sales quotes and scopes of work
• Verifying correct parts for proposed customer solutions
• Communicating weekly with customers and their respective Account Managers
• Outbound telemarketing calls to prospect for new customers
• Reporting new customer opportunities weekly

Benefits

• Flexible paid time off
• 5% 401K matching program
• Equity opportunities
• Incentive and bonus programs
• Up to 16 weeks of paid parental leave
• Flexible spending accounts
• Full-health benefits with base employee coverage fully funded, comprising: Medical, dental, and vision coverage
• Life insurance
• Short and long-term disability coverage
• Income protection benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees