Sales Support Manager

DirectMed Imaging • Nashville, TN

28d

About The Position

Tri-Imaging Solutions is seeking a Sales Support Manager to help drive sales effectiveness, revenue growth, and marketing execution. This role is primarily focused on Sales Support/Operations (about 70%), with the remaining 30% dedicated to Marketing Support. This position supports the day-to-day success of the sales team while coordinating deal desk activities, improving sales processes, and assisting with marketing initiatives. You'll work cross-functionally with Sales, Customer Success, Finance, Operations, and Marketing to enhance pipeline visibility, support customer solutions, improve forecasting accuracy, and elevate the overall customer experience.

Requirements

• Associate's or Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
• 3+ years of experience in Sales Operations, Sales Support, Marketing, RevOps, or Deal Desk in a B2B environment
• Experience with CRM systems, reporting tools (Power BI or similar), and advanced Excel/PowerPoint skills
• Strong organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and cross-functional collaboration skills

Nice To Haves

• Experience in healthcare, medical device, capital equipment, or service-based industries, preferred
• Experience supporting pricing, contracts, RFPs, or health system/GPO relationships, preferred
• Marketing program or project management experience, preferred
• Strong financial and commercial analytics skills, preferred

Responsibilities

• Support daily sales activities to drive customer growth and new business revenue
• Manage sales campaigns, pipeline reporting, and CRM data accuracy
• Support territory and account planning, including capacity modeling
• Coordinate pricing, contracts, renewals, and RFP responses with Finance, Legal, and Customer Success
• Identify process gaps and lead improvements to quoting, forecasting, and sales workflows
• Ensure consistent branding across website, collateral, and outreach materials
• Assist with development of sales tools, presentations, and customer-facing materials
• Support website updates, social media efforts, and trade show preparation
• Help develop new offerings and solutions based on customer feedback and business priorities
• Build dashboards and reports to track pipeline health, forecasts, win rates, and margins
• Develop standardized quoting templates, playbooks, and proposal tools
• Support sales forecasting cadence and collaborate with Finance on projections

Benefits

• Join a growing company where your ideas and initiative will help us strengthen processes, improve efficiency, and support our next phase of growth.
• Enjoy a collaborative, team-oriented culture with monthly team events and activities that make work engaging and fun.
• Access a competitive benefits package, including medical, dental, vision, life insurance, and a 401(k) plan.
• Opportunity to work cross-functionally, build new processes, and directly impact sales growth and customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree