Sales Support Coordinator

Carter's • Atlanta, GA

2d • Onsite

About The Position

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. How You'll Make An Impact Join our dynamic Global Sales team as a Sales Coordinator in our Atlanta office! This role is a key player in supporting our global sales initiatives and ensuring seamless coordination with customers and sales activities. If you're ready to thrive in a collaborative environment, exhibit exceptional organizational skills, and take on diverse responsibilities we want you on our team! This role typically reports to a Sr. Sales Manager or Director and is based in our Atlanta office in our on-site work environment.

Requirements

• 0-2 years of experience in Sales, Retail, Merchandising, Marketing, Supply Chain, or other related fields
• Previous experience using Microsoft Office, including data entry, with entry-level proficiency in Excel and PowerPoint
• Demonstrated experience in working effectively within a team environment, building rapport with internal and external partners
• Demonstrated excellent written and verbal communication
• Exhibited a strong attention to detail with a proven ability to execute tasks with a high level of accuracy
• Demonstrated the ability to manage time and prioritize effectively
• Displayed curiosity by actively asking questions and expressing an interest in understanding the business and product offerings
• Ability to travel and visit stores as needed

Nice To Haves

• BS/BA degree in Business Administration, Mathematics, Sales, Merchandising, Marketing or other related fields
• Internship experience in related field
• Apparel focused role or retail store experience

Responsibilities

• Supports the seamless coordination of order file management for key customers
• Supports order entry process from uploading, tracking, editing and auditing; including but not limited to, troubleshooting all order entry issues as they arise
• Acts as the point of contact for accounts regarding shipping, extensions, price errors and bulk confirmation
• Coordinates with Operations, Management, & Logistics (OML) teams and customer accounts to ensure execution and timely follow up
• Owns the reconciliation of the order file and communicates updates timely to sales lead
• Prepares all materials pertaining to communication on customer order file changes to customer and cross functional teams
• Coordinates the execution of ATS (“Available to Ship”) orders
• Coordinates and executes all required item set ups for key accounts
• Executes all item-set ups. Ensures requirements for assigned accounts are accurately and timely met
• Troubleshoots issues regarding item set ups with cross functional partners including Marketing, Merchandising and eCommerce teams to ensure all copy, images, and products are captured accurately
• Coordinates the execution of lifestyle images and bundled assets with a high level of accuracy and timeliness on the eCommerce site
• Supports customer meetings and sell-ins
• Supports the preparation of all customer meetings and quarterly sell-ins
• Leads sample coordination for sells-ins, provides line sheets for each buyer, and ensures best-in class hospitality for all customers
• Responds promptly to all customer requests

Benefits

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees