Sales Support Coordinator

Cabinetworks Group • Waconia, MN

3d

About The Position

Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile. JOB SUMMARY We are looking for a results-driven, high-energy Sales Support Coordinator that will help provide critical support to our sales organization as they work to expand relationships with new and existing dealers, retail/home stores, and kitchen designers. The team supports all aspects of the sales process, allowing sellers to spend more time in front of their customers. The individual will need to be organized, positive, proactive, highly responsive, and solution focused. This role helps deliver the critical business activities that support a best-in-class customer experience and allows our sales teams to ensure a positive buying experience for customers.

Requirements

• High School diploma required.
• 2+ years of experience supporting sales teams.
• Excellent communication and interpersonal skills (written, verbal, nonverbal, and presentation); ability to convey strong, clear messages to target audiences of all sizes including employees and customers.
• Responsive, professional persona with a “can do” attitude; effective interpersonal and relationship building skills.
• Strategic and critical thinking skills
• Conduct business with a high level of ethical standards and integrity
• Demonstrated planning, time management, and organizational skills.
• Strong drive for results and consistently meets deadlines.
• Experience and competency working with technology to maximize effectiveness (Microsoft Office Suite, Salesforce.com, and various software applications)
• Solution-oriented and innovative thinking abilities
• Must be able to periodically lift up to 50 lbs.

Nice To Haves

• Bachelor's degree preferred. All combinations of education and experience will be considered.
• Ideally experience in construction, home renovation, cabinetry, or related industries.
• Previous experience as a customer-facing kitchen designer would be very helpful.

Responsibilities

• Providing timely and proactive support of sales teams on activities that enable them to meet sales objectives and provide exceptional support.
• Work with internal teams to quickly identify the correct team to solve various customer questions and issues.
• Support display requests, sample and selling support, training coordination, literature ordering, and other day-to-day sales activities.
• Identify and suggest areas of improvement within sales processes as you support the teams.
• Leverage technology and tools to track progress and increase productivity.
• Utilize Salesforce.com to track customer and sales rep interactions.
• Ensure all company programs, marketing programs, and product introductions are properly supported.
• Participate in weekly regional meetings, cross-functional teams or planning teams.
• Customer interaction in support of the sales process and ensure they have the resources they need to work with end customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees