Sales Support Coordinator

MarshBerryWoodmere, OH
17hOnsite

About The Position

MarshBerry is growing! We are seeking a Sales Support Coordinator to join our team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, new challenges, and learning experiences. Job Details Position Summary: MarshBerry is currently seeking a Sales Support Coordinator in our Beachwood, OH office. The Sales Support Coordinator will provide professional support and value-added service to internal customers. This position will provide support to colleagues in a business development capacity by generating prospect lists, keeping the Salesforce CRM up to date, assisting with client correspondence, and meeting coordination.

Requirements

  • Associate’s degree in marketing, sales, communication, or related field required.
  • Minimum of one to three years of support experience in business development, sales, marketing, or consulting.
  • Proficient with technology; Microsoft Word, Excel, Power Point and Access or similar database.
  • Proficient with CRM software.
  • Strong written and verbal communication skills with demonstrated creativity with regard to work.
  • Exceptional organization skills: using systematic methods to perform work and creativity to recommend or create new work methods or procedures.
  • Ability to multi-task: able to complete simultaneous projects and responsibilities with extreme attention to detail according to required timelines and deadlines.
  • Team oriented: Positive and professional, able to show consideration for and maintain good working relations with co-workers and remains opens to others’ ideas and exhibits willingness to try new things.
  • Confidentiality: always maintains confidentiality with proprietary information, internal and external communication.
  • Ability to work overtime as needed.

Nice To Haves

  • Bachelor’s degree is a plus.
  • Advanced knowledge of Microsoft Office, especially Excel and Power Point, is strongly preferred.
  • Salesforce experience is a plus.

Responsibilities

  • Support members of the team in their business development efforts.
  • Research and qualify leads by gathering relevant data and ensuring alignment with sales criteria.
  • Generate and maintain targeted prospect lists based on market research and input from the team.
  • Schedule and coordinate meetings, calls, and presentations.
  • Prepare agendas and meeting materials as needed.
  • Track and manage follow-up activities, ensuring timely communication and consistent engagement with prospects.
  • Handle calendar management for team, ensuring efficient use of time and minimal scheduling conflicts.
  • Enter leads and new prospects into Salesforce CRM.
  • Regularly update opportunities, prospect information, and other relevant data within Salesforce.
  • Ensure all prospect and client interactions are logged accurately and promptly.
  • Generate and analyze Salesforce reports to ensure accuracy, track progress, and provide insights to the sales team.
  • Identify opportunities to improve data collection, sales team interaction, and follow-up workflows for greater efficiency and effectiveness.
  • Assist in implementing automation tools or processes to streamline lead qualification and work with the team on outreach efforts.
  • Assist team members with marketing and branding initiatives, including promoting articles, speaking engagements and managing LinkedIn accounts.
  • Cultivate and maintain effective relationships with potential internal/external clients, partners and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services.
  • Special projects and other tasks as assigned
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