Sales Support Coordinator

Pharmaron • Waltham, MA

6d • $55,000 - $65,000 • Hybrid

About The Position

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will help with incoming orders, follow up with clients and provide support for sales representatives. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Requirements

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software (Salesforce), Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Experience creating reports and dashboards via Salesforce
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines and high volume

Nice To Haves

• Certification in Marketing, Sales or relevant field is a plus

Responsibilities

• Process orders using Salesforce
• Check data accuracy in orders compared with provided quotations
• Contact clients to obtain missing information or answer queries
• Maintain and update sales and customer records
• Follow up with clients, and sales team, regarding open quotations
• Develop biweekly/monthly sales reports for our sales team
• Create quotes for sales team

Benefits

• Insurance including Medical, Dental & Vision with significant employer contributions
• Employer-funded Health Reimbursement Account
• Healthcare & Dependent Care Flexible Spending Accounts
• 100% Employer-paid Employee Life and AD&D Insurance, Short and Long Term Disability Insurance
• 401k plan with generous employer match
• Access to an Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees