Sales Support Analyst
About The Position
Title: Sales Support Analyst Location: Ashburn VA, MD, Dallas, NJ USA Duration: 1+ year Contract Description: Targeted Years of Experience: 0-3 years Location: Ashburn VA, MD, Dallas, NJ, any location if candidate is really good. Working Model: Hybrid- 2 days a week initially, if all goes well, okay to give remote Responsibilities: As part of the sales support team, you will be responsible for responding to review, research and establish Sales Acct & NASP requests using the data and tools provided. Assist with CLE review, updated and duplicate cleanups to ensure CLE are unique per customer Review requirements, Test and accept new GCH application functionality Provide exceptional customer service via phone and email as necessary.
Requirements
- Strong Skill to be able to manually review data in multiple sources and make connections between them
- Microsoft Excel & Google Sheets usage for data analysis
- Excellent written and spoken English
- Ability to Quickly learn new tools and work in a team
- Ability to work under tight timelines and meet or beat sla’s
- Ability to support system testing evening/weekends as required
Nice To Haves
- Customer service support
- Data analysis certifications preferred
- Para-legal knowledge preferred
Responsibilities
- responding to review, research and establish Sales Acct & NASP requests using the data and tools provided
- Assist with CLE review, updated and duplicate cleanups to ensure CLE are unique per customer
- Review requirements, Test and accept new GCH application functionality
- Provide exceptional customer service via phone and email as necessary.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
