Sales Support Administrator

TEKsystemsJacksonville, FL
$18 - $20Remote

About The Position

The Sales Support Administrator plays a critical behind-the-scenes role supporting the Inside Sales organization. This role is highly administrative and detail-oriented, focused on accurate sales entry, lead management, and system setup. The position does not involve customer-facing or phone-based work, but instead ensures sales, quotes, and agreements are correctly created, audited, and routed to support revenue growth and operational excellence.

Requirements

  • Candidates CANNOT miss any time in the first 4 weeks (i.e. preplanned appointments, vacation, etc.) This is a non-negotiable.
  • MUST HAVE administrative support experience (i.e. supporting sales reps, agents, etc.)
  • Extremely detail-oriented with a strong ability to spot errors or inconsistencies
  • Strong administrative and organizational skills
  • Comfortable working in multiple systems and learning new technology quickly
  • Team player with a collaborative mindset
  • Ability to manage repetitive tasks accurately in a fast-paced environment

Nice To Haves

  • Prior experience in sales administration, operations, or support roles preferred
  • Experience with CRM or sales systems (PestPac, Sales Exec, or similar systems a plus)

Responsibilities

  • Accurately enter and set up sales within internal systems, including:
  • Entering sales in Sales Exec
  • Setting up corresponding accounts and services in PestPac
  • Process and enter sales resulting from third-party BPO after-hours and overflow calls, including quotable services
  • Work assigned leads by:
  • Creating and entering lead forms
  • Sending agreements and quotable documentation
  • Routing qualified leads to the Business Development Representative (BDR) team as needed
  • Audit quotes, pricing, and sales details to ensure accuracy and completeness
  • Provide ongoing administrative support to the Inside Sales team with a strong focus on data integrity
  • Utilize Cresta (AI platform) to set up monthly QA review tasks and support quality assurance initiatives
  • Collaborate closely with internal teammates and stakeholders to ensure seamless sales setup and processing
  • Identify discrepancies or errors in sales entries and proactively correct or escalate issues

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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