Sales Solutions Engineer

Early Warning Services, LLC • Chicago, IL

64d • $104,000 - $156,000 • Hybrid

About The Position

The Sales Solutions Engineer provides technical and functional support for sales channel engagements. This role blends technical expertise with sales skills to deliver innovative payment solutions by leveraging knowledge of payment technologies, regulatory requirements, and integration best practices. The Sales Solutions Engineer facilitates the technical conduit between the Sales team and clients during both pre-sales and post-sales to effectively deliver products that meet the clients' needs.

Requirements

• Education and experience typically obtained through completion of a bachelor's degree in business, finance, engineering or other related field depending on the assigned area.
• 5 years of experience in solutions engineering, sales engineering, or technical consulting within the U.S. payments or fintech industry.
• Prior experience in sales or customer relationship management.
• Proficiency with APIs, SDKs, cloud platforms, and ecommerce integrations. Familiarity with platforms such as Shopify, Magento, or Salesforce Commerce Cloud is a plus.
• Strong understanding of U.S. payments regulations, including PCI-DSS, AML, KYC, and other compliance standards.
• Strong ability to translate complex payment solutions into clear, actionable insights for technical and non-technical stakeholders.
• Proven ability to diagnose challenges in payment systems and architect scalable solutions.
• Track record of building relationships, influencing client decision-making, and achieving sales targets.
• Effective interpersonal, presentation and communication skills. Must be able to collaborate and communicate effectively in a fast-paced, dynamic, and hyper-growth environment is a must.
• Travel up to 25%.
• Drug screen and background check.

Nice To Haves

• Certifications in payments or fintech (e.g., Certified Payments Professional, PCI
• Experience with real-time payments or emerging technologies in the U.S. payments space.
• Familiarity with fraud prevention and risk management tools in ecommerce.
• In-depth knowledge of U.S. payment networks digital wallets (e.g., Apple Pay, Google Pay), and payment gateway technologies.

Responsibilities

• Partners with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market.
• Leverages a strong understanding of U.S. payment systems, including card networks, real- time payments, and mobile wallets, to design tailored solutions for clients. Understands the interaction between commerce platforms, payment gateways and orchestration layers, tokenization systems, and payment services providers to articulate ideal states.
• Develops and presents payment solutions that align with client needs and integrate seamlessly with ecommerce platforms and digital wallets.
• Conducts technical presentations, workshops, and demonstrations to educate clients on payment workflows, compliance requirements, and system capabilities.
• Creates comprehensive solution documentation, technical guides, and proposals tailored to client use cases.
• Defines, monitors and reviews the sales solutions engineering objectives to ensure alignment with business goals and to ensure success of the operation.
• Acts as a communications channel between the observable market trends and the Product team.
• Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.

Benefits

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 251-500 employees