Sales & Service Specialist

Golf Ranch•Brookfield, CT

4h•$17 - $19•Onsite

About The Position

The Sales and Service Specialist is the first impression of Golf Ranch—combining exceptional hospitality, product knowledge, and a natural ability to connect with guests. This person thrives on delivering great service while guiding guests toward experiences that enhance their time on-site, whether that’s learning about Ranch Pass memberships, events, or the perfect way to spend a bucket of balls. Our ideal team member is curious, service-minded, and confident in communicating with guests. You’ll be the go-to person for questions, recommendations, and transactions—helping guests feel informed, valued, and excited to return.

Requirements

A warm, approachable personality with strong communication skills
Ability to multitask and maintain professionalism in a fast-paced setting
Comfort learning new systems (POS, booking, or membership platforms)
Schedule flexibility including evenings, weekends, and holidays
Ability to walk, stand, and interact with guests for extended periods of time.
Ability to lift, carry, bend, and set up items weighing up to 50 pounds.
Comfort working in a high-volume, fast-paced environment, including outdoors in varying weather conditions

Nice To Haves

Passion for golf, sports, or community-driven experiences
Experience in point-of-sale, booking, or CRM software
Customer service or retail experience, ideally in hospitality, recreation, or entertainment

Responsibilities

Greet guests warmly, assist with check-in, and make sure everyone feels welcome from the moment they arrive
Provide accurate, friendly information about Golf Ranch offerings, including memberships,events, and promotions
Build genuine connections with guests, fostering a sense of belonging and enthusiasm for the Golf Ranch community
Guide guests toward purchases that enhance their visit, from memberships to gift cards and experiences—always focusing on connection over pressure
Accurately handle transactions, payments, and inquiries at the front desk with professionalism and efficiency
Promote ongoing programs and events with enthusiasm and knowledge
Support the flow of daily operations, assisting across the range, concession, or retail area as needed
Work closely with teammates and managers to ensure a smooth guest experience and seamless communication across shifts
Contribute ideas to improve sales processes and service delivery
Assist in preparing for and supporting special events, leagues, and group outings
Bring energy and attention to detail to make every event feel well-run and memorable