Sales Representative

Reliable Door and Dock Inc•New Berlin, WI

3d•$25 - $75,000

About The Position

Are you a self-starter with a passion for sales and customer service? Do you thrive on building relationships and finding solutions for your clients? If you’re ready to make your mark at a company with deep roots in the community, we want you on our team! Joe Wilde Company has been serving customers since 1945, specializing in garage doors, awnings, and related products and services. Our skilled sales representatives, service technicians, installation crews, and support staff are the best in the industry. We are searching for a Sales Representative to join our growing organization. WHY WORK AT JOE WILDE COMPANY? Friendly Team: We have a strong culture of teamwork. All of us work together to serve our customers. Love the Work: Each day brings interesting work with opportunities to learn and grow. Reputation and Pride: We take pride in our service, skill, and safety. Our customers love the work we do. The Best Training and Tools: We invest in your success by providing training, support, and the best technology and equipment in the industry. Excellent Compensation and Full Benefits: We offer excellent compensation, a generous 401(k) plan, health insurance, life & disability insurance, vacation & holiday pay.

Requirements

Be self-motivated, display good judgment, and demonstrate a “doing” attitude — not just coordinating.
Produce accurate, detail-oriented work and complete tasks in a timely fashion.
Demonstrate strong verbal, written, and interpersonal communication skills.
Have exceptional customer focus, with the ability to work under pressure and meet customer needs proactively.
Possess strong computer and technology skills.
Hold a valid driver’s license and maintain a clean driving record.

Responsibilities

Profitably sell JWC products and services: staff the showroom, meet and greet customers, demonstrate products, follow the JWC sales process, and act as the primary point of contact for assigned customers.
Self-generate leads and opportunities by asking existing customers for referrals and making outbound calls.
Conduct in-home sales presentations: make appointments, visit prospects, use demonstration kits and software, understand customer needs, and follow up post-sale to ensure satisfaction.
Make site visits to measure and assess installation requirements; gather, photograph, and document technical information; effectively communicate site needs to service and installation teams.
Prepare proposals including price, terms of sale, and delivery dates; follow established pricing and profit margin guidelines; coordinate with service and installation teams.
Maintain the CRM database with detailed notes, records, and up-to-date customer information.
Become an expert in all JWC products, services, features, benefits, options, and pricing.
Investigate and help resolve product claims and complaints in coordination with the Sales Manager.
Answer phones, assist with service scheduling, and participate in home and remodeling shows as needed.
Prepare and submit timely, accurate reports on open and closed quotes.
Work safely and promote safe work practices at all times.