Sales Representative
About The Position
We are looking for a results-driven remote Sales Representative to join our growing team at Electric Fireplaces Direct, part of the Renovation Brands business. We're looking for a hunter — someone who picks up the phone, builds a book of business from the ground up, and owns their pipeline from first contact to close. You'll be the first point of contact for customers embarking on their renovation journey, guiding them from initial concept all the way through to purchase. You'll leverage CRM tools to manage accounts, stay on top of your pipeline, and make sure no opportunity falls through the cracks. We also embrace AI-powered tools to help our team work smarter and move faster — comfort with emerging technology is a plus. If you're a self-starter who thrives in a fast-paced ecommerce environment, loves the thrill of the close, and is passionate about delivering an exceptional customer experience, we want to hear from you.
Requirements
- 2+ years of outbound sales experience in an e-commerce or remote environment, with a proven track record of closing and exceeding sales goals.
- Excellent pipeline management skills — you know how to build, prioritize, and follow through.
- Hands-on CRM experience (Salesforce, HubSpot, or similar) with clean pipeline habits and timely follow-ups.
- Comfortable with AI-powered tools and emerging technology to work smarter and move faster.
- Exceptional verbal and written communication skills with a consultative selling approach.
- Self-motivated, highly organized, and able to work independently in a dedicated remote workspace.
Nice To Haves
- Background in home improvement, interior design, or related industry is a plus.
Responsibilities
- Connect with customers via phone, email, video chat, and text to understand their project needs and guide them through the full design and purchasing process.
- Drive sales by building strong customer relationships, overcoming objections, and closing with confidence.
- Execute a high volume of outbound calls, emails, and texts to engage new and existing customers.
- Own and manage a full sales pipeline — from initial inquiry to close — ensuring no opportunity falls through the cracks.
- Proactively nurture leads at every stage of the funnel and follow up with urgency and purpose
- Meet and exceed individual sales goals and KPIs consistently.
- Leverage e-commerce tools and digital platforms to identify opportunities, track customer behavior, and convert online interest into sales.
- Maintain detailed and accurate customer records in CRM software and follow established SOPs.
- Build a strong book of repeat business through consultative selling and relationship management.
- Collaborate cross-functionally with marketing, operations, and product teams to deliver the best possible customer experience.
- AI usage is expected and encouraged for this role.
Benefits
- Competitive Base Salary in line with market expectations
- Medical, Dental, and Vision plans
- 401(k) Safe Harbor Plan with 4% employer match dollar for dollar
- Paid vacation allocated by position, and numerous paid holidays
- Paid Parental Leave
- Paid Sick Days (based on applicable state laws)
- Employee Discount program across all brands at a price of 10%-20% above cost
- Voluntary Life Insurance & Disability Insurance
- Voluntary Accident & Critical Illness Insurance
- Employee Referral Program w/Monetary Bonus
- Discounts through LifeMart
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
