Sales Representative

Lithia & DrivewaySalem, OR
Onsite

About The Position

The Sales Representative is responsible for providing an exceptional customer purchasing experience. This role ensures the customer receives all necessary information and assists them in their vehicle buying decision through product presentations. The Sales Representative utilizes the Customer Management System for timely, professional follow-up and to maintain strong relationships with both sold and prospective customers. Honda of Salem offers a professional environment with excellent customers and heavy traffic, providing all sales representatives with internet and portfolio leads. Hard work is rewarded with promotions, and full-time flexible schedule opportunities are available within a well-established sales team and leadership, fostering an amazing culture. Lithia & Driveway, the largest automotive retailer in North America and a Fortune 500 company (NYSE: LAD), is committed to "Growth Powered by People" and building a workplace that ignites ideas and opportunities to "Earn Customers for Life." The company focuses on enhancing the customer experience, whether in person, online, or a combination of both. With thousands of vehicles and hundreds of locations, Lithia & Driveway offers endless career possibilities in Sales, Finance, Service, Technology, and Corporate, inviting individuals to drive their careers forward as the company accelerates towards growth in automotive and beyond.

Requirements

  • Excellent interpersonal communication skills.
  • Excellent organizational and time management skills & working knowledge of computers.
  • Self-motivated with the ability to set and achieve targeted goals.
  • This is a driving position that requires an acceptable driving record and a valid driver's license in your state of residence.
  • High School graduate or equivalent, 18 years or older required.

Nice To Haves

  • Experience in automotive sales, is a plus.

Responsibilities

  • Greet customers in a prompt, friendly and professional manner.
  • Provide professional product presentations to all customers.
  • Offer and accompany customers on vehicle demonstration ride(s).
  • Develop and prospect new business continuously.
  • Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
  • Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
  • Schedule customer appointments daily.
  • Assist customer during write up process ensuring it is a non-confrontational experience.
  • Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
  • Attend and actively participate in daily sales and training meetings
  • Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
  • Maintain appearance and cleanliness of vehicle lot and showroom.
  • Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
  • Upon sale, introduce customer to Service department following Sales 2 Service process.

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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