Sales Representative

Sleep Number•Amherst, NY

21h•Onsite

About The Position

Sleep Number is a sleep wellness technology leader with nearly four decades of experience, improving over 15 million lives with their smart beds. The company is guided by its purpose to improve the health and wellbeing of society through higher quality sleep, supported by over 4,000 mission-driven team members. Sleep Number operates a vertically integrated business model, including selling in over 650 stores nationwide. The company encourages team members to bring their whole selves to work and welcomes individuals at all career stages. This Sales Representative role is a high-impact position that directly contributes to Sleep Number's purpose of personalizing sleep. It offers an exciting opportunity for individuals to grow their retail sales career and achieve unlimited earning potential within a team driven by curiosity, collaboration, and a passion for helping others thrive.

Requirements

Strong communication skills with the ability to adapt to diverse customer needs.
Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
Ability to work a flexible retail schedule, including evenings and weekends.
1–2 years of retail, customer service, or other customer-facing experience.
High school diploma or equivalent.

Nice To Haves

Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

Discover each customer’s sleep needs and match them with the right Sleep Number products.
Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
Work together to maintain a polished showroom and deliver an exceptional store experience.
Take part in sales practice training and coaching to sharpen your skills.

Benefits

Guaranteed base pay of $16.00/hour, along with uncapped commission and bonus potential.
Non-draw commission structure.
The benefit of working for an industry leading brand.
Health, dental, vision, and 401(k) benefits.
Flexible paid time off and volunteer opportunities.
Comprehensive training and career development programs.
A supportive, inclusive culture where your contributions are valued.
Access to Sleep Number's bed benefit to experience life-changing sleep.
Medical and pharmacy benefits.
Life and disability insurance.