Sales Rental Fleet Coordinator - Utility, Truck & Crane

Ring Power CorporationTemple, TX
10dOnsite

About The Position

Main Duties & Responsibilities Primary Job Role Handles all rental calls and transactions until complete by following all policies and procedures. Process invoices on all open rental and new sale agreements on a daily basis. Maintain proper insurance certificates on all open rental agreements. Coordinates transportation through Central dispatch. Opens New Rental Customer Accounts through the Credit Department. Assists on rental and sales transactions with the used equipment department, including swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer. Collaborates with the Service Department on rental damages to ensure recuperation of damage expenses. Continues pursuit of personal and professional growth and development within industry. Represents the organization in a positive and professional manner. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Stress Management: Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.

Requirements

  • High School diploma or GED
  • 1-2 years experience
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Minimum 3 years of experience in sales and/or administration with equipment
  • Knowledge of Microsoft Word and Excel required

Nice To Haves

  • Bachelor's Degree from a four-year college or university or related equivalent experience preferred.

Responsibilities

  • Handles all rental calls and transactions until complete by following all policies and procedures.
  • Process invoices on all open rental and new sale agreements on a daily basis.
  • Maintain proper insurance certificates on all open rental agreements.
  • Coordinates transportation through Central dispatch.
  • Opens New Rental Customer Accounts through the Credit Department.
  • Assists on rental and sales transactions with the used equipment department, including swapping out sold units and transportation to the final branch destination or delivery of the machine to the customer.
  • Collaborates with the Service Department on rental damages to ensure recuperation of damage expenses.
  • Continues pursuit of personal and professional growth and development within industry.
  • Represents the organization in a positive and professional manner.
  • Performs other duties as assigned.
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