Sales Order Processor ACSP01

Sentinel Offender Services, LLC•Anaheim, CA

About The Position

The Accounting Department is responsible for developing and implementing “best practice” policies and processes to provide the Company with accurate and timely financial statements and management reports relevant to decision making. The Sales Order Processor is responsible for reviewing customer orders, processing work orders, entering sales order into Business Central as well as invoicing the customer after order shipment. This position is also responsible for other tasks including communicating with customer and cross departmental team members, inventory management, etc.

Requirements

Strong understanding of Sales Order, Inventory and Invoice transaction flows
Proficient in Microsoft Excel is a must
2-3 years of experience in Sales Order/Billing role, with a strong understanding of general ledger mechanics.
Must successfully pass criminal background investigation, credit report and drug screening.

Responsibilities

Order Processing: Review orders received from customers against customer inventory balances prior to warehouse preparing for shipments.
Process sales orders received from warehouses.
Ensure all information is complete and accurate, including customer details, products, pricing, and delivery instructions.
Customer Communication: Interact with customers to confirm order details, clarify any discrepancies, and provide updates on order status or delivery timelines.
Data Entry and Record-Keeping: Accurately enter sales orders into the company's order management system and maintain up-to-date records.
Inventory Coordination: Coordinate with the inventory or warehouse team to ensure stock availability for orders.
Manage backorders and provide customers with updates regarding any delays.
Billing and Invoicing: Generate invoices for sales orders and verify billing information for accuracy.
Cross-Department Collaboration: Collaborate with the sales, shipping, and customer service teams to ensure timely and accurate order fulfillment.
Reconciliation: Resolve order-related issues.
Reporting: Provide regular reports on order status, and shipping updates to management.