Sales Optimization Specialist

Arthrex Pittsburgh•Carnegie, PA

About The Position

The Sales Optimization Specialist strengthens execution, reporting, and efficiency across the sales organization. This role manages the systems, processes, and analytics that support sales performance, territory planning, and forecasting. The specialist works closely with sales leadership and representatives to ensure visibility into activity, pipeline, results, and opportunities to improve.

Requirements

3+ years in sales operations, analytics, enablement, or medical device support roles
Strong analytical skills and comfort with Excel, ChatGPT, and CRM platforms
Ability to communicate data clearly and partner with leadership
Strong sense of accuracy, detail, and ownership
Proven ability to manage complex priorities across multiple stakeholders
Highly organized, detail-oriented, and comfortable in a fast-moving environment
Demonstrated ability to follow through and work independently
Ability to thrive in a relationship-driven, high-accountability culture where follow-through and attention to detail are essential

Responsibilities

Generate weekly, monthly, and quarterly performance reporting
Provide insights that help leadership prioritize accounts, opportunities, and risk
Support forecasting, territory goal setting, and scorecard reviews
Improve workflows for follow-up, capital quoting, pricing submission, and proposal creation
Support launch plans for new products and categories
Partner with leadership to identify inefficiencies and build repeatable processes
Serve as a key liaison between Sales and Operations, ensuring alignment, efficiency, and clear communication across departments
Build and maintain strong, trust-based relationships with more than 80 orthopedic sales representatives across multiple territories
Support sales meetings, business reviews, and performance tracking
Assist in onboarding new reps with process training and tool access
Lead the end-to-end creation of proposals for hospitals and ambulatory surgical centers purchasing orthopedic equipment and surgical products
Conduct interviews and assist in evaluating candidates for sales representative roles to ensure strong cultural and performance fit.
Assist with new hire onboarding and execute quarterly performance evaluations for new hires
Assist upper management with pre.paring presentations utilized for internal and external purposes
Plan, organize, and execute the company’s annual sales meeting, including logistics, content development, and leadership coordination
Maintain CRM accuracy, data quality, and compliance standards
Build dashboards and reporting views that reflect performance, pipeline, and surgeon trends
Standardize entry requirements and train sales reps on CRM usage
Leverage Salesforce extensively to report on data, track performance metrics, and streamline reporting processes
Analyze sales and operational data to identify trends and guide leadership decisions