Sales Operations

LangChain•San Francisco, CA

About The Position

We’re hiring for the Sales Strategy & Operations role to join our Revenue Operations organization where you’ll play a critical role in orchestrating and scaling our GTM org. In this role you’ll serve as a trusted advisor and partner to our Sales leadership team, build and drive the operating rhythm, & work cross-functionally on ad-hoc strategic projects. The initial and immediate focus will be the design, execution, and operations of our global territory model. This is a high-impact role where analytical rigor, technical curiosity, and a drive for scalable solutions will be critical to success.

Requirements

Experience: 5+ years of focused experience in Sales Operations at a high-growth tech company (Consulting or Investment Banking experience preferred).
Expert-level proficiency in Salesforce: A proven track record of designing scalable GTM processes and policies.
Strong Systems-orientation: Familiarity with RevOps tools as we evaluate and onboard new tools that will help our GTM function operate more efficiently
Prior stakeholder management experience: Experience working directly with Sales Managers, Deal Desk, and executive leadership.
Exceptional analytical skills: Experience with data modeling, and the ability to design clear, actionable reports and dashboards.
Ownership mentality: You're a self-starter who thrives in ambiguity, takes initiative, and drives results with minimal direction

Responsibilities

Establish and enforce the operating rhythm / cadence: Lead the standardization of weekly, monthly, and quarterly business reviews (WBR/MBR/QBR) by defining required inputs, outputs, and performance metrics.
Cross-functional partnership with Sales Leadership & others: Represent RevOps in conversations with sales leadership as we continue to develop and refine our go-to-market strategy.
Own the entire Territory Design lifecycle: Design, model, implement, and maintain global sales territories and account assignment rules to maximize market coverage and minimize channel conflict.
Define Rules of Engagement (ROE): Partner closely with Sales Managers to establish, document, and manage clear, enforceable rules for account ownership, lead routing, transition protocols, and channel partner engagement.
Lead Annual/Quarterly Planning: Partner with Sales Leadership to develop capacity models, set targets, and define strategic sales motions to align GTM resources with product and market penetration goals.