Sales Operations Specialist (Salesforce Experience Required)

Millsapps, Ballinger & Associates • McLean, VA

6d • $60,000 - $85,000 • Remote

About The Position

MB&A is seeking a mid-level, highly organized and motivated Sales Operations Specialist to centralize and support key business development (BD), sales, and related operational tasks. This new role will play a critical part in The Sales Operations Specialist will support the CEO and COO directly while also serving the broader BD team through a blend of administrative, analytical, and system-driven tasks. This role will grow over time into a strategic operations partner, with full training and onboarding provided.

Requirements

• 3+ years’ experience supporting sales, business development, or marketing teams
• Intermediate proficiency in Google Workspace and Excel (solid formulas, Pivot tables, data cleanup, V-Lookups, etc.)
• Relevant Salesforce certifications (i.e. Certified Associate, AI Associate, CRM Analytics, Sales Accounts SuperBadge Unit, CRM Analytics, Sales Rep, Business Analyst, etc.)
• Hands-on experience with Salesforce (navigation, record updates, reporting)
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• The ability to manage multiple priorities with minimal oversight
• Manage time and schedule independently and in accordance with policies and expectations
• Meet deadlines and deliver quality work consistently
• Maintain a quiet working space with the ability to be on camera as needed
• Use Google Workspace tools (Chat, Gmail, Calendar, Drive, etc.)

Nice To Haves

• Experience as a BDR/SDR or in a similar client-facing role
• Vendor/Partner management experience
• Experience with Salesforce LMA, GovCloud, or PSS environments
• Familiarity with RFx, RFP, RFI processes and supporting proposal submissions
• Prior work with public sector or government clients
• Experience with AI-powered tools for sales-enablement

Responsibilities

• Improve and enable team efficiency and focus on high-value work; ensure that data and processes are maintained with a high degree of accuracy
• Manage and maintain Salesforce records: contacts, accounts, leads, opportunities, contracts
• Build and update dashboards and reports in Salesforce for BD tracking
• Support quote development, solicitation tracking, and RFx responses
• Assist in developing and updating demo environments and product decks
• Coordinate and run email cadences, manage responses, and book meetings
• Provide calendar support, meeting prep, and follow-up notes for executive leadership
• Track partner/vendor engagements and help gather quotes, pricing, and documentation
• Support upkeep of outreach assets (templates, decks, pricing lists, etc.)
• Maintain Salesforce license tracking and execute LMA-related processes
• Ensure data accuracy across BD-related systems
• Help plan logistics for events and conferences as needed

Benefits

• competitive compensation and benefits, including base salary, annual incentive bonus, PTO, health/medical/dental, 401,K and more
• 401k plan
• Paid Time Off (PTO) benefits for sick time and vacations
• 11 paid holiday
• comprehensive group medical, dental, vision insurance options under Cigna
• company-paid short- and long-term disability and accidental death and dismemberment insurance under Mutual of Omaha
• an incentive plan for bonus-eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed